About moreMomentum - The Service Transformation Institute
moreMomentum is an independent, member-steered institute for B2B manufacturers driving service transformation. We exist to close the Knowledge Gap that slows it down.
The Knowledge Gap is the real barrier for Service Transformation
Service transformation keeps expanding in scope. The knowledge to support it hasn't kept pace. Most of what's available is too generic to apply, too academic to act on, or shaped by whoever paid for it.
That gap, not a lack of ambition, is what holds manufacturers back. moreMomentum exists to close it.
Reference knowledge, know-how, and strategic foresight
Together with our members, we build and apply the knowledge that service transformation actually requires:
Reference knowledge
Frameworks, models, benchmarks, and tools built specifically for service transformation in B2B manufacturing.
Know-how
The applied understanding that comes from working through real challenges with peers who've faced the same ones.
Strategic foresight
An early read on where the transformation is heading, before the market makes it obvious.
We develop this with B2B manufacturers, academics, research institutes, and industry experts.
And we keep it independent of any vendor or sponsor, because knowledge you can act on has to be free of anyone's commercial interest.
What we believe
Services grow alongside the product business
Service isn't a replacement for the product business. It's the next layer of value on top of a healthy one, and the two reinforce each other.
Knowledge should be built by practitioners, for practitioners
The guidance that changes decisions comes from people who've done the work, not from theory written at a distance from it.
The real advantage is a resilient and learning organisation
The organisations that stay ahead are the ones that keep learning as their market and industry evolve. That capacity is the foundation everything else rests on.
We are:
- Strategic Thinkers
We connect the dots, simplify complexity, and turn insight into practical direction. - Growth-Minded Professionals
We see change as opportynity - continuously learning and evolving with our members. - Collaborative Connectors
We thrive on interaction, build trust across the network, and create space for shared learning and progress.
Every day we:
- Build Practical Insight and Tools
We research, benchmark, and co-create frameworks, data, and learning resources manufacturers can apply today. - Turn Complexity into Clarity
We break down trends, strategies, and challenges into clear, actionable guidance. - Deliver Value in Every Interaction
We show up with curiosity, intent, and relevance—making every conversation valuable.
Our vision
For the industry
A B2B manufacturing industry where services drive innovation, resilience, and durable growth, powered by confident, forward-looking teams.
For moreMomentum
To be the most trusted source of knowledge and practical support for service transformation in B2B manufacturing, helping the industry grow its service business into a strategic growth engine through independent knowledge, peer exchange, and education.
Information Security Policies and Systems
Information Security and Data Protection are high priorities for moreMomentum.
This is not only essential for our business continuity but also to ensure that information our clients and partners disclose is secure.
Schedule a strategy conversation
Tell us where you are and where the Knowledge Gap is slowing you down. We'll be direct about where moreMomentum can help.
