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Insights and articles related to your Service Transformation Journey

Covid-19

Innovate your way out of the covid-crisis

1 min read

Innovate your way out of the covid-crisis - Research report

The biggest mistake we can make is being stuck in business-as-usual and operational thinking. The big opportunity to thrive during and after this...

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1 min read

Panel Discussion - Innovate your way out of the Covid-Crisis

During the Field Service Asia Virtual Event of WBR, we discussed the findings of our research Innovate your way out of the Covid-Crisis. Which is all...

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2 min read

Establish Financial Resilience during Covid-19

During a crisis, one of the biggest threats for companies is going bankrupt due to lack of cash to cover the immediate expenses. This bankruptcy can...

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3 min read

Communicate for Clarity during Covid-19

This is a tough one. We already know that communication is important and often recognise that poor communication is the reason something fails. This...

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2 min read

Clarify and Adjust Mission during Covid-19

In times of crisis it is becomes even more critical to have a clear and compelling mission statement or strategic intent which provides a direction...

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1 min read

Reflect on Ethics during Covid-19

Also in difficult times, we want to do the right things right, because; It is the right thing, obviously We need to maintain the integrity of our...

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3 min read

Maintain Mindset & Wellbeing during Covid-19

Safety of your team members is not only about avoiding infections. Particularly when a crisis is long and intense, has a big impact on people’s lives...

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3 min read

Protecting People During Covid-19

The big challenge is to keep people safe, while continuing social and economic life as much as possible. So, the real challenge for businesses is:...

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5 min read

Build Taskforces during Covid-19

In a crisis like the COVID-19 outbreak, and especially during Phase 1 – Rapid Response, the speed and criticality of developments and decisions to be...

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2 min read

Secure Facilities & Tools during Covid-19

In times of crisis, you may have high demands for a specific critical gear or tool, to secure safety or accommodate a potential increase of demand...

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