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Executive Service Roundtable - November 2023

Accelerating the Circular Economy: The Power of Service Innovation  

Pivoting Service Models for a Sustainable Future 

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Below you can find all the information related to the Roundtable of October 2023: Winning Strategies for Data-Driven Value Propositions.

Here is how you can benefit, without being a member

  • Join the presentations (not the peer discussions immediately afterwards) at the beginning of the Kick-off meetings each month.
  • Join a full Kick-Off meeting (presentation and peer discussion) as a trial before becoming a (free) member.

Become a roundtable member to benefit from:

  • Extended meetings, like Ask-Us-Anything and Deep-Dive meetings, each month.
  • Recordings, slide decks and meeting notes of the meetings.

Become a (free) member of the Executive Service Roundtable

I am already a (free) member - this website does not recognise me

Join our next Executive Service Roundtable on "Building Trusted Partnerships  in the Digital and Remote Service Era"

Introduction

As the understanding of sustainability and circular economy principles grows, these concepts are rapidly gaining attention from governments, markets, consumers, and investors worldwide. 

They are no longer just trends or buzzwords; they are becoming imperatives that drive the evolution of industries and economies. The manufacturing sector, facing the pressure of this shift, cannot afford to remain on the sidelines.  

While the transition might appear daunting, it is also full of opportunities. The pivotal question is - how can manufacturers not only align with but actively shape this new circular economy through their service models?  

At the upcoming Executive Service Roundtable in November 2023, we delve into the viable service models and innovative strategies that can transform these challenges into opportunities, expanding our understanding of how service innovation can power the circular economy. 

  • Different service models in a circular economy 
  • Transforming threats into opportunities 
  • Innovation strategies to navigate the circular journey 
 

Kick-Off meeting

November 6 

Key topics discussed:

  • Different service models in a circular economy 
    • Service Operations for a Circular Economy 
    • Value Propositions that Reflect Circular Service Models 
    • Product-as-a-Service Models in the Pursuit of Sustainability 
  • Transforming threats into opportunities 
    • Navigating cannibalization of current business models 
    • Leverage the new (customer) value drivers  
    • Changing competitive landscape 
  • Innovation strategies to navigate the circular journey 
    • Build new domain expertise 
    • Manage risks and embrace uncertainty 
    • Strategise radical versus incremental innovation 

Become a (free) member of the Executive Service Roundtable 

And join this Kick-Off meeting (presentation & peer discussion) on:

 November 6, 2023  
- 09:30-10:30 CET
- 15:30-16:30 SGT

Reserve a seat to try first

Become a (free) member of the Executive Service Roundtable 

And join this Kick-Off meeting (presentation & peer discussion)  on:

November 6, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

Reserve a seat to try first

You missed both of these Kick-Off meetings on:

November 6, 2023
- 09:30-10:30 CET
- 16:30-17:30 SGT

November 6, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

Our presentations at the beginning of every Kick-Off meeting are accessible to everyone.

The peer discussions after these presentations are for (free) members only.

  • Become a (free) member now to join the full Kick-Off meetings.
  • Or try one full session first - reserve your seat above).

Become a (Free) Roundtable member

I am already a (free) member - this website does not recognise me

View the recording, slides and meeting notes

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Only (free) members have access to recordings of Kick-Off meetings:

  • With a Free Roundtable membership, you will have access to the recording of the Kick-Off meetings you attended.
  • With a Flex Access Roundtable membership, you will have access to the recordings, slides and meeting notes of all kick-off meetings, as well as those you were not able to attend.
Become a (Free) Roundtable member
 

Ask-Us-Anything meeting

November 13

During this meeting, we discussed some of the questions that had been submitted by participants beforehand, like:

  • How to strategise the journey towards circular service models? 
  • How to develop strategic buy-in from our stakeholders? 
  • How to adopt a customer-centric approach? 

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

November 13, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

November 13, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

You missed both of these Ask-Us-Anything meetings on:

November 13, 2023
- 09:30-10:30 CET
- 16:30-17:30 SGT

November 13, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

Only All Access Roundtable Members can join the extended Roundtable meetings, like the Ask-Us-Anything and Deep-Dive meetings. 

Become an All Access Roundtable member

I am already (free) member - this website does not recognise me

View the recording, slides and meeting notes

202304-how-to-successfully-execute-service-strategy-locked-video-560x315
pending-meeting-slides-locked

 

notes-blocked-560x315  

Become an All Access Roundtable member

Only All Access Roundtable Members have access to recordings, slide decks and meeting notes of Ask-Us-Anything meetings.

 

Deep-Dive meeting

November 20

During this meeting, we made a Deep-Dive on one or two sub-topics chosen by the participants beforehand.

For the first 30 minutes, we presented best practices and insights, after which we continued with a 30-minute peer discussion.

We covered:

  • Defining a winning strategy for new services 
  • Expanding domain expertise 
  • Defining Objectives and Key Results (and KPI’s) 

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Deep-Dive meeting on:

November 20, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Deep-Dive meeting on:

November 20, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

You missed both of these Deep-Dive meetings on:

November 20, 2023
- 09:30-10:30 CET
- 16:30-17:30 SGT

November 20, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

Only All Access Roundtable Members can join the extended Roundtable meetings, like the Ask-Us-Anything and Deep-Dive meetings. 

Become an All Access Roundtable member

I am already (free) member - this website does not recognise me

View the recording, slides and meeting notes

202304-how-to-successfully-execute-service-strategy-locked-video-560x315
pending-meeting-slides-locked

 

notes-blocked-560x315  

Only All Access Roundtable Members have access to recordings, slide decks and meeting notes of Ask-Us-Anything meetings.

Become an All Access Roundtable member

 

Ask-Us-Anything meeting

November 27

CANCELLED

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

November 27, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

November 27, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

 

Overview of meetings in each monthly Roundtable

Every month, we start a new Roundtable with another theme.

For each monthly Roundtable, we will host 4 online meetings of 1 hour each:

  1. A Kick-Off meeting on the first Monday of the Month.
    We present best practices and practical frameworks, after which we have a peer discussion.
  2. A first Ask-Us-Anything meeting on the second Monday of the month.
    We will discuss a few of the questions that were submitted by participants beforehand.
  3. A Deep-Dive meeting on the third Monday of the month.
    We present a deep-dive on the 1-2 topics participants chose, after which we have a peer discussion.
  4. A second Ask-Us-Anything meeting on the fourth Monday of the month.
    To close the topic, we will discuss a few of the questions that were submitted by participants beforehand.

We run each meeting in two sessions to allow participants from most time zones to participate.

The Kick-Off meetings are for all (free) members.

The other three meetings are only for All Access members.

Check out the differences between the different Roundtable memberships here.

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