Leverage collective knowledge and experience
Exchange experience and knowledge with your peers acrosss industries.
moreMomentum experts will share their knowledge from research and their large network in service industries.
Services are increasingly becoming a strategic pillar of manufacturing companies to drive revenue growth and customer loyalty.
However, growth does not come by itself.
Not all businesses have a service coverage of around 75%.
So how much room is there to increase service coverage?
And if your service coverage used to be relatively low, what will make equipment owners engage with your services? They have been surviving without your services so far.
We are all in a journey of moving to more advanced and high-value services.
Which of these are desirable for your customers and really solve their problems?
Are these services a given, expected by your customers, or are they willing to pay more for these high-value services?
Does it require expanding your domain expertise and also move beyond equipment maintenance services?
In general, service businesses of equipment and consumable manufacturers do not excel at marketing and sales.
What does it take to:
In our introductory presentation, we will also share relevant insights coming from the Service Transformation Benchmark.
The monthly Executive Service Roundtable sessions are ideal for:
who want to