Recording & Slides from Executive Service Roundtable

New Value Propositions with Data

How to succeed with new – data-driven value propositions?

 

With Jan van Veen,
Founder & Managing Director of moreMomentum

date-icon-50x50  August 16, 2022
date-icon-50x50  August 17, 2022

 

Watch recording & slides

 

New value propositions with data

 

As new digital and data capabilities mature, a vital challenge is to embrace these capabilities in your value propositions to your customers.

 

This shift will have a major impact on:

  • Your relevance to customers and your revenue potential.
  • Your position in a changing competitive landscape.
  • Your operating model and business capabilities.

 

We  will discuss:

Good examples of data-driven value propositions

  • Predictive and prescriptive maintenance?
  • Insights-as-a-service?
  • Managed operational services?

What customers’ problems do these solve?

  • What challenges are your customers facing?
  • What do they expect from service providers?
  • What is the customers’ value?

What are the critical success factors?

  • Data capabilities?
  • Marketing & Sales?
  • Innovation capabilities?

Sharing relevant insights from the Service Transformation Benchmark

In our introductory presentation, we will also share relevant insights coming from the Service Transformation Benchmark. 

Benchmark Report Mockup 300x700

Who is joining the Executive Service Roundtables, and why?

The monthly Executive Service Roundtable sessions are ideal for:

  • Global service leaders
  • Regional service leaders
  • Service development leaders
  • Service marketing and sales leaders

who want to

Leverage collective knowledge and experience 

 

Exchange experience and knowledge with your peers acrosss industries.

moreMomentum experts will share their knowledge from research and their large network in service industries.

Learn from the Service Transformation Benchmark

 

We will share relevant insights from the ongoing Service Transformation Benchmark to provide data and evidence to back up the experiences that are being shared.

Expand their network of like-minded peers

 

During these monthly Executive Service Roundtable sessions, you will meet many like-minded service executives for further 1-1 exchange.

Being well connected is critical for successful service leaders in a volatile environment like services.

Watch Recording & Slides

 

You are in good company with service leaders from companies like

 

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Agenda of Each Roundtable

10:00 / 16:00
Introduction
by Jan van Veen
Presentation of challenges and strategies revealed by the moreMomentum Service Community and the Service Transformation Benchmark to kick of the discussion.
10:20 / 16:20
Q&A
all participants
Discuss any questions you have based on the presentation.
10:40 / 16:40
Peer discussions
smaller groups
In smaller groups, we will have a lively discussion on key challenges as well as strategies and best practices (that work and do not work considering different market dynamics).
11:20 / 17:20
Wrap up
by Jan van Veen
We will wrap up the meeting with some key take-aways and questions to further elaborate on during next Executive Service Roundtable sessions.
11:30 / 17:30
Closing