---
title: moreMomentum - The Service Transformation Institute
description: Accelerate your service transformation with strategic, actionable insights and knowledge for B2B manufacturers to drive growth, efficiency and resilience.
---

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- [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) 
    - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation)
    - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves)
    - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls)
    - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward)
- [Services](https://www.moremomentum.eu/services/overview-membership-services) 
    - [Memberships](https://www.moremomentum.eu/services/membership)
    - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints)
    - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles)
    - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark)
    - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub)
    - [Academy](https://www.moremomentum.eu/services/service-business-academy)
    - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass)
    - [Magazine](https://www.moremomentum.eu/services/service-business-review)
- Insights 
    - [Blog](https://www.moremomentum.eu/blog)
    - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation)
    - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation)
    - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking)
- [About](https://www.moremomentum.eu/about-moremomentum) 
    - [moreMomentum](https://www.moremomentum.eu/about-moremomentum)
    - [Partners](https://www.moremomentum.eu/partnerships)
    - [Contact Us](https://www.moremomentum.eu/contact)

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- [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) 
    - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation)
    - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves)
    - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls)
    - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward)
- [Services](https://www.moremomentum.eu/services/overview-membership-services) 
    - [Memberships](https://www.moremomentum.eu/services/membership)
    - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints)
    - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles)
    - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark)
    - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub)
    - [Academy](https://www.moremomentum.eu/services/service-business-academy)
    - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass)
    - [Magazine](https://www.moremomentum.eu/services/service-business-review)
- Insights
  
  
  
    - [Blog](https://www.moremomentum.eu/blog)
    - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation)
    - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation)
    - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking)
- [About](https://www.moremomentum.eu/about-moremomentum) 
    - [moreMomentum](https://www.moremomentum.eu/about-moremomentum)
    - [Partners](https://www.moremomentum.eu/partnerships)
    - [Contact Us](https://www.moremomentum.eu/contact)

# Accelerate your service transformation with strategic and actionable peer-driven knowledge

Join moreMomentum - the international and member-steered Service Transformation Institute that powers the service transformation of B2B manufacturers

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![service-transformation-summit-jan-van-veen-speaking](https://www.moremomentum.eu/hs-fs/hubfs/images/pages/page-headers/service-transformation-summit-jan-van-veen-speaking.jpg?width=1920&height=1282&name=service-transformation-summit-jan-van-veen-speaking.jpg)

Member-Steered

Execution oriented

For Entire Service Teams

Independent and Unbiased

## We are all on an exciting service transformation journey

With interesting strategic challenges:

- **Expand your market share** with existing services in market segments the organisation already serves.
- **Grow with new value propositions and services**, addressing other (new) customer problems.
- **Significantly reduce cost to deliver** (product-related) services through next-level automation, digitalisation and leveraging AI.
- **Expand data, software and digital capabilities** in all internal functions, in customer offerings and channels to customers
- **Navigating uncertainty and unpredictability** in dynamic industries and economies

**Read more about Service Transformation**

- [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation)
- [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves)
- [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls)
- [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward)

![services shifting to a strategic growth engine](https://www.moremomentum.eu/hs-fs/hubfs/services%20shifting%20to%20a%20strategic%20growth%20engine.png?width=1631&height=737&name=services%20shifting%20to%20a%20strategic%20growth%20engine.png)

## Service transformation and growth stalls without the right knowledge for the right teams

Service leaders and teams experience challenges finding useful and actionable knowledge on key themes:

- **Overwhelm from noise** 
    - Most theories are complex and are too generic.
    - Most information is biased and surface-level marketing content from conferences, solution providers and consultancies.
    - Evidence is often limited or missing.
- **Knowing-Doing Gap** 
    - Even the best models and frameworks require translation and context to drive action.
    - The required know-how will not come from books or articles.
    - After all, there is no silver bullet.
- **Limited Strategic Foresight**  
    - With digital and service transformation in industries, new solutions and business models emerge faster than evidence.
    - Waiting for evidence increases the risk of falling behind (new) competition.

![Developing knowledge for winning pace](https://www.moremomentum.eu/hs-fs/hubfs/images/signature-solution/Developing%20knowledge%20for%20winning%20pace.png?width=1574&height=821&name=Developing%20knowledge%20for%20winning%20pace.png)

## We equip service teams to learn faster, align better, and act with confidence

![rich knowledge](https://www.moremomentum.eu/hs-fs/hubfs/rich%20knowledge.png?width=100&height=100&name=rich%20knowledge.png)

**Rich and endorsed frameworks & models**

- Curated frameworks
- Context guidelines
- Examples
- Practical job-aids
- Industry benchmarks
- Peer-contributed cases

![deep know how](https://www.moremomentum.eu/hs-fs/hubfs/deep%20know%20how.png?width=100&height=100&name=deep%20know%20how.png)

**Deep and context-rich know-how**

- In-depth case studies
- Lessons learned sessions and articles
- Facilitated peer exchange meetings focused on real challenges and decisions

![foresight](https://www.moremomentum.eu/hs-fs/hubfs/foresight.png?width=102&height=100&name=foresight.png)

**Tools and insights for strategic foresight**

- Foresight tools
- Trend insights
- Facilitated dialogues with senior peers
- Monitoring and discussion on early signals of emerging opportunities

## Programs That Accelerate Your Service Momentum

![knowledge sprints](https://www.moremomentum.eu/hubfs/knowledge%20sprints.png)

##### Cross-Functional Knowledge Sprints

Peer-driven learning on urgent transformation themes.

##### [![functional cricles](https://www.moremomentum.eu/hubfs/functional%20cricles.png) Functional Excellence Circles Trusted spaces for peer exchange.](https://www.moremomentum.eu/services/functional-excellence-circles)

##### [![knowledge hub](https://www.moremomentum.eu/hubfs/knowledge%20hub.png) Knowledge Hub Frameworks, models and tools for decision-making.](https://www.moremomentum.eu/services/knowledge-hub)

##### [![service business review](https://www.moremomentum.eu/hubfs/service%20business%20review.png) Service Business Review Online magazine with expert insights and trends.](https://www.moremomentum.eu/services/service-business-review)

##### [![service business academy](https://www.moremomentum.eu/hubfs/service%20business%20academy.png) Service Business Academy Courses and learning for professionals and future leaders.](https://www.moremomentum.eu/services/service-business-academy)

##### [![Service Transformation Benchmark](https://www.moremomentum.eu/hubfs/benchmarking.png) Service Transformation Benchmark Compare and align with industry standards.](https://www.moremomentum.eu/services/service-transformation-benchmark)

##### [![ServiceTech Compass](https://www.moremomentum.eu/hubfs/servicetech%20compass.png) ServiceTech Compass Independent guidance on digital solutions.](https://www.moremomentum.eu/services/servicetech-compass)

## What makes moreMomentum different

Actionalble | For teams

**You set the agenda**  
Every topic and tool is shaped by members

**You bring everyone along**  
Reach across strategy, delivery, digital and more

**You can trust us**  
100% independent, no vendor bias

**You get results**  
Practical tools and actions, not just ideas

**You stay flexible**  
Add or drop seats as priorities shift

## You will be in good company

![Eppendorf](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/Eppendorf%20500x352.png?width=500&height=352&name=Eppendorf%20500x352.png) ![Terex Corporation](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/terex%20500x352.png?width=500&height=352&name=terex%20500x352.png) ![Marmon Foodservice Technologies](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/MarmonFoodservice%20500x352.png?width=500&height=352&name=MarmonFoodservice%20500x352.png) ![FOSS Analytics](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/foss%20500x352.png?width=500&height=352&name=foss%20500x352.png) ![TKE Elevators](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/tke%20500x352.png?width=500&height=352&name=tke%20500x352.png) ![Pitney Bowes](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/pitney-bowes%20500x352.png?width=500&height=352&name=pitney-bowes%20500x352.png) ![FLSmidth Mining](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/flsmidth-logo-500x352.png?width=500&height=352&name=flsmidth-logo-500x352.png) ![BD](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/bd-logo-500x352.jpg?width=500&height=352&name=bd-logo-500x352.jpg) ![Konecranes Port Solutions](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/konecranes-logo-500x352.jpg?width=500&height=352&name=konecranes-logo-500x352.jpg) ![Kardex Remstar](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/kardex-remstar-logo-500x352.jpg?width=500&height=352&name=kardex-remstar-logo-500x352.jpg) ![Qiagen](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/qiagen-logo-500x352.jpg?width=500&height=352&name=qiagen-logo-500x352.jpg) ![Marel](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/marel-logo-500x352.jpg?width=500&height=352&name=marel-logo-500x352.jpg) ![Agfa Offset Solutions](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/agfa-transparant-500x352.jpg?width=500&height=352&name=agfa-transparant-500x352.jpg)

## 0

Companies active in the community

## 0

Like-minded peers active in the community

> The moreMomentum Service Community is a secure and non-competitive environment where senior service executives are able and willing to share their insights, best practices, and challenges. We help each other to advance our services businesses. This can only happen because neutral experts facilitate it with valuable insights about what is going on in the service industry and how services can contribute to the overall success of a company.

![Joerg Brandstaedter Qiagen](https://www.moremomentum.eu/hubfs/images/headshots/external/joerg-brandstaedter-qiagen.jpg)

Jörg Brandstädter

Vice President, Head of Global Service Excellence, Qiagen

> We always talk a lot about customers. And still many of us struggle to articulate and quantify the value we offer to customers. We often tend to forget this and focus on the value of our offerings for our own company. During the community sessions we had in-depth exchange of experience and practices to better monetise services and data.

![Mark van der Wolf Moba Group](https://www.moremomentum.eu/hubfs/images/headshots/external/mark-van-der-wolf-moba.jpg)

Mark van der Wolf

Director Service & Projects - Moba Group

> We had focussed discussions and inspiring presentations, also from colleagues from other companies. Every time again it is a surprise how much you learn from peers in other industries.

![Ton van den Ham - Yokogawa Europe Solutions](https://www.moremomentum.eu/hubfs/images/headshots/external/ton-van-den-ham-yokogawa.jpg)

Ton van den Ham

Business Transformation Optimization Leader - Yokogawa Europe Solutions

## Your Roadmap to Success

 

Here's your four-step plan to accelerate your service transformation:

![Bullet 1](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/Bullet%201.png?width=75&height=75&name=Bullet%201.png)

Schedule a discovery call

Explore goals, challenges and fit.

![Bullet 2](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/Bullet%202.png?width=75&height=75&name=Bullet%202.png)

Start small

Join a Knowledge Sprint only before joining as full member.

![Bullet 3](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/Bullet%203.png?width=75&height=75&name=Bullet%203.png)

Expand the impact

Build alignment and shared ownership.

![Bullet 4](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/Bullet%204.png?width=75&height=75&name=Bullet%204.png)

Build Momentum

Drive ongoing, organisation-wide transformation.

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Services

Services

- Meetings 
    - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints)
    - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles)
- [Service Transformation Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark)
- [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub)
- [Service Academy](https://www.moremomentum.eu/services/service-business-academy)
- [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass)
- [Service Business Review (magazine)](https://www.moremomentum.eu/services/service-business-review)
- [Membership](https://www.moremomentum.eu/services/membership)

Resources

Resources

- [Blog of insights](https://www.moremomentum.eu/blog)
- [Ultimate Guide for Service Benchmarking](https://www.moremomentum.eu/lp/ultimate-guide-service-benchmarking)
- [Do's and Don'ts for Service Benchmarking](https://www.moremomentum.eu/lp/do-s-and-don-ts-benchmarking)
- [Mitigating Covid-19 in Service](https://www.moremomentum.eu/covid-19)
- [eBook Navigate Disruption](https://www.moremomentum.eu/lp/ebook-navigate-disruption)
- [Research: Innovate in Crisis Blog of insights](https://www.moremomentum.eu/blog/covid-19/innovate-your-way-out-of-the-covid-crisis)

moreMomentum

moreMomentum

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