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Best practices for advanced services and service innovation for manufacturers.

Sustaining versus Growth Innovation

Many services businesses struggle when it comes to monetising advanced services, like you have remote services, predictive maintenance, and other data-driven services.

Now, one of the important insights is that not all critical service innovation indeed is for growth. Some innovations are just necessary to defend your current business.

So, how do you recognise these sustaining innovations in your industry?

How does your service business compare to others? Really?

Do you, just as many other service executives, feel there is a bit too much guessing involved when...

Why you need data-driven decision-making

Thrive with better data-driven decision-making for strategic choices, operational execution,...

How to define the best strategy for developing your digital services

Different types of innovation require different strategies to succeed. But there is no single...

Avoid Erosion of Revenue and Margin with Digital Services

During the Field Service Connect Virtual Event of WBR, we discussed and shared views and practices...

Panel Discussion - Advance Your Digital Services

During the Field Service Europe Virtual Event of WBR, we had a Fireside Chat about How to advance...

What are the digital services manufactures can offer?

Manufacturing companies have a tremendous opportunity to grow and thrive through digital services...

Digital Services @ Epiroc

With today’s disruption from Covid and the economic downturn, continuing services innovation is...

Innovate your way out of the covid-crisis - Research report

The biggest mistake we can make is being stuck in business-as-usual and operational thinking. The...

Panel Discussion - Innovate your way out of the Covid-Crisis

During the Field Service Asia Virtual Event of WBR, we discussed the findings of our research ...