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Best practices for digital services and business innovation for manufacturers.

How to define the best strategy for developing your digital services

Different types of innovation require different strategies to succeed. But there is no single silver bullet. We need frameworks and guidelines to define a good strategy. The Hybrid Innovation Matrix is a practical framework to help establish your strategy for developing your digital services.

Panel Discussion - Avoid Erosion of Revenue and Margin with Digital Services

During the Field Service Connect Virtual Event of WBR, we discussed and shared views and...

Panel Discussion - Advance Digital Services

During the Field Service Europe Virtual Event of WBR, we had a Fireside Chat about How to...

What are the digital services manufactures can offer?

Manufacturing companies have a tremendous opportunity to grow and thrive through digital...

Digital Services @ Epiroc

With today’s disruption from Covid and the economic downturn, continuing services innovation is...

Innovate your way out of the covid-crisis - Research report

The biggest mistake we can make is being stuck in business-as-usual and operational thinking....

Panel Discussion - Innovate your way out of the Covid-Crisis

During the Field Service Asia Virtual Event of WBR, we discussed the findings of our research ...

3 Steps to Overcome Common Obstacles for Successful Servitization

Servitization, outcome-based services and product-as-a-service are hot topics. However, we see...

Build a Strong Customer Story in 7 Steps to Build Irresistible Services

Many service innovations fail because they do not have a substantial and desired impact for...

Establish Financial Resilience during Covid-19

During a crisis, one of the biggest threats for companies is going bankrupt due to lack of cash...