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Best practices for advanced services and service innovation for manufacturers.

It has never been a better time to be in Service

It was a pleasure to be at the Field Service Connectt 2022 in Albans (UK) and an honour to chair this event.

Some key takeaways in short? Here you go.

Why push Product-as-a-Service models if customers do not see the value?

Why investing in Product-as-a-Service models when it seems hard to convince customers about the...

Sustaining versus Growth Innovation

Many services businesses struggle when it comes to monetising advanced services, like you have...

How does your service business compare to others? Really?

Do you, just as many other service executives, feel there is a bit too much guessing involved when...

Why you need data-driven decision-making

Thrive with better data-driven decision-making for strategic choices, operational execution,...

How to define the best strategy for developing your digital services

Different types of innovation require different strategies to succeed. But there is no single...

Avoid Erosion of Revenue and Margin with Digital Services

During the Field Service Connect Virtual Event of WBR, we discussed and shared views and practices...

Panel Discussion - Advance Your Digital Services

During the Field Service Europe Virtual Event of WBR, we had a Fireside Chat about How to advance...

What are the digital services manufactures can offer?

Manufacturing companies have a tremendous opportunity to grow and thrive through digital services...

Digital Services @ Epiroc

With today’s disruption from Covid and the economic downturn, continuing services innovation is...