--- title: moreMomentum | Service Business Academy description: Enhance your team's skills with flexible courses on service strategy, innovation, and leadership, driving effective transformation in B2B service organisations. --- [Skip to the main content.](https://www.moremomentum.eu/services/service-business-academy#main-content) - [CONTACT SUPPORT](https://www.moremomentum.eu/customer-support) - [CONTACT US](https://www.moremomentum.eu/contact) - [LOG IN](https://moremomentum.eu/_hcms/mem/login) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) - [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation) - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves) - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls) - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward) - [Services](https://www.moremomentum.eu/services/overview-membership-services) - [Memberships](https://www.moremomentum.eu/services/membership) - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Magazine](https://www.moremomentum.eu/services/service-business-review) - Insights - [Blog](https://www.moremomentum.eu/blog) - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation) - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation) - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking) - [About](https://www.moremomentum.eu/about-moremomentum) - [moreMomentum](https://www.moremomentum.eu/about-moremomentum) - [Partners](https://www.moremomentum.eu/partnerships) - [Contact Us](https://www.moremomentum.eu/contact) Search [![Schedule a Call](https://no-cache.hubspot.com/cta/default/4208295/interactive-192597254762.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLI8A6ZRobSRlaM6RjFpoJiMvDmSD6%2F%2FJFCn9UNciRoYxd2U%2B70xpEC9t9NMAlxyfcpBdfoYo0NoOTEoDwJjPd1KMwXCwU91FxQMFaS%2BjNCMQlPWUGyV%2FwUa%2BBzLxyGb30x5eiXv8%2FzOHRn1cNA%2FDfWIhsdFpP27XFm50a%2FeWaUV4GcNM655MHUJitbVvg%3D%3D&webInteractiveContentId=192597254762&portalId=4208295) Toggle Menu Search Toggle Menu [![Schedule a Call](https://no-cache.hubspot.com/cta/default/4208295/interactive-192597254762.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLI8A6ZRobSRlaM6RjFpoJiMvDmSD6%2F%2FJFCn9UNciRoYxd2U%2B70xpEC9t9NMAlxyfcpBdfoYo0NoOTEoDwJjPd1KMwXCwU91FxQMFaS%2BjNCMQlPWUGyV%2FwUa%2BBzLxyGb30x5eiXv8%2FzOHRn1cNA%2FDfWIhsdFpP27XFm50a%2FeWaUV4GcNM655MHUJitbVvg%3D%3D&webInteractiveContentId=192597254762&portalId=4208295) - [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation) - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves) - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls) - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward) - [Services](https://www.moremomentum.eu/services/overview-membership-services) - [Memberships](https://www.moremomentum.eu/services/membership) - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Magazine](https://www.moremomentum.eu/services/service-business-review) - Insights - [Blog](https://www.moremomentum.eu/blog) - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation) - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation) - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking) - [About](https://www.moremomentum.eu/about-moremomentum) - [moreMomentum](https://www.moremomentum.eu/about-moremomentum) - [Partners](https://www.moremomentum.eu/partnerships) - [Contact Us](https://www.moremomentum.eu/contact) Our Services   # Service Business Academy Practical learning programs to build the skills and mindset for service transformation. - In a Snapshot - What It Is A flexible learning platform with courses and modules on service strategy, innovation, marketing&sales, delivery and leadership—designed for B2B service organisations. - Who It's For Service professionals at all levels—from leaders shaping strategy to managers and teams developing new capabilities. - What You Get Structured courses, peer exchange sessions, case-based exercises, and ready-to-use tools for practical application. - Online and instructor-led courses - Open and bespoke programs - Benefits Build core competencies, align teams, and accelerate your organisation’s service transformation journey. - Time Investment Flexible, modular courses you can complete in focused sessions—online or in blended formats. ![service academy header](https://www.moremomentum.eu/hs-fs/hubfs/service%20academy%20header.png?width=500&height=333&name=service%20academy%20header.png) [![Schedule my Strategy Conversation](https://no-cache.hubspot.com/cta/default/4208295/interactive-164026924039.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLI7U9r5QP6wbka2eTaklCguDco8zO%2BNxnbSt1b0t5NnnVOHNGh37IHervvl3t%2FG9r0IWeIliXVCoQBKFG7pgoieVe%2FTiL%2BlhaS9c%2BiOs9OD7txeRqXQZLPhXDlseJfsH9AwgKGOLQ9uUssbsH%2BXf5RhaT0E3UEo6k3xFgtZA7kseqmG2oEQG4WSB4QTLA%3D%3D&webInteractiveContentId=164026924039&portalId=4208295) [![Check Membership Options](https://no-cache.hubspot.com/cta/default/4208295/interactive-195790776240.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLJmEcGGgT12qM%2ByAtqT2GO0gnM4304cjKX70avtPSaXz8kKCjB6Q0mNhm%2FEH%2FGLIloD6W%2B9cPlz3zf7dB1gbx%2BejybOi1B0YLocEDy9bfZ4%2FfkMOjaFksUbPHpWieFchIDRi4ZerNoQDUWaM%2BaQ3SdYX1NHBjZ%2F635EM6%2FLpgR75YuIIZHKTLRA7dxrPAxmKYgL&webInteractiveContentId=195790776240&portalId=4208295) Focus on a specific challenge Deep-Dive peer-discussions Practitioners only ## What it is Service Business Academy combines flexible online courses, peer discussions and practical exercises to help your teams build the knowledge and skills needed for service transformation. Each program is structured to move quickly from learning to doing—supporting both strategic leaders and operational teams.   We offer varios options: **Online, self-paced courses** **Instructor-Led programs** **Open courses** Inhouse & bespoke programs Modules for your own academy ## Who is it for **The Academy supports:** - Service leaders and managers shaping strategy and driving change - Functional experts in areas like innovation, delivery, and digital services - Broader teams building shared language and methods for service excellence Programs can be tailored to roles, functions and maturity levels. ![online course](https://www.moremomentum.eu/hubfs/online%20course.png) ## What you get Academy programs are designed for immediate relevance—bridging knowledge, skills, and practical application. ![deep know how](https://www.moremomentum.eu/hs-fs/hubfs/deep%20know%20how.png?width=100&height=100&name=deep%20know%20how.png) **Structured Courses** Clear learning paths on service strategy, innovation, delivery and leadership. ![rich knowledge](https://www.moremomentum.eu/hs-fs/hubfs/rich%20knowledge.png?width=100&height=100&name=rich%20knowledge.png) **Peer Learning** Sessions to exchange insights and discuss how to apply concepts in your context. ![membership-flows](https://www.moremomentum.eu/hs-fs/hubfs/membership-flows.png?width=100&height=100&name=membership-flows.png) **Case-Based Assignments** Practical assignments drawn from real industry scenarios. ![knowledge hub](https://www.moremomentum.eu/hs-fs/hubfs/knowledge%20hub.png?width=100&height=100&name=knowledge%20hub.png) **Decision Tools & Templates** Job aids and frameworks to use immediately in your work. ![summits](https://www.moremomentum.eu/hs-fs/hubfs/summits.png?width=100&height=100&name=summits.png) **Blended Learning Options** Combine self-paced online modules with facilitated live sessions. ![summits](https://www.moremomentum.eu/hs-fs/hubfs/summits.png?width=100&height=100&name=summits.png) **Progress Tracking** Certificates and tracking tools to monitor learning impact. ## Benefits - **Build Critical Capabilities** Develop the skills and mindset needed for future service success. - **Align Teams** Create a shared understanding of service concepts and methods. - **Accelerate Transformation** Quickly move from awareness to practical action. - **Flexible Learning** Learn at your own pace, with formats to fit different roles. ![instructor-led-course](https://www.moremomentum.eu/hubfs/instructor-led-course.png) ## Build the Skills to Drive Service Transformation Let’s explore how the Academy can support your teams—building knowledge and capability for what’s next. [![Schedule my Strategy Conversation](https://no-cache.hubspot.com/cta/default/4208295/interactive-164026924039.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLI7U9r5QP6wbka2eTaklCguDco8zO%2BNxnbSt1b0t5NnnVOHNGh37IHervvl3t%2FG9r0IWeIliXVCoQBKFG7pgoieVe%2FTiL%2BlhaS9c%2BiOs9OD7txeRqXQZLPhXDlseJfsH9AwgKGOLQ9uUssbsH%2BXf5RhaT0E3UEo6k3xFgtZA7kseqmG2oEQG4WSB4QTLA%3D%3D&webInteractiveContentId=164026924039&portalId=4208295) [![Check Membership Options](https://no-cache.hubspot.com/cta/default/4208295/interactive-195790776240.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLJmEcGGgT12qM%2ByAtqT2GO0gnM4304cjKX70avtPSaXz8kKCjB6Q0mNhm%2FEH%2FGLIloD6W%2B9cPlz3zf7dB1gbx%2BejybOi1B0YLocEDy9bfZ4%2FfkMOjaFksUbPHpWieFchIDRi4ZerNoQDUWaM%2BaQ3SdYX1NHBjZ%2F635EM6%2FLpgR75YuIIZHKTLRA7dxrPAxmKYgL&webInteractiveContentId=195790776240&portalId=4208295) Services Services - Meetings - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Service Transformation Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Service Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Service Business Review (magazine)](https://www.moremomentum.eu/services/service-business-review) - [Membership](https://www.moremomentum.eu/services/membership) Resources Resources - [Blog of insights](https://www.moremomentum.eu/blog) - [Ultimate Guide for Service Benchmarking](https://www.moremomentum.eu/lp/ultimate-guide-service-benchmarking) - [Do's and Don'ts for Service Benchmarking](https://www.moremomentum.eu/lp/do-s-and-don-ts-benchmarking) - [Mitigating Covid-19 in Service](https://www.moremomentum.eu/covid-19) - [eBook Navigate Disruption](https://www.moremomentum.eu/lp/ebook-navigate-disruption) - [Research: Innovate in Crisis Blog of insights](https://www.moremomentum.eu/blog/covid-19/innovate-your-way-out-of-the-covid-crisis) moreMomentum moreMomentum - [About us](https://www.moremomentum.eu/about-moremomentum) - [Customer Support](https://www.moremomentum.eu/customer-support) - [Contact Sales](https://www.moremomentum.eu/lp/talk-to-sales) - [Contact us](https://www.moremomentum.eu/contact) - [Site map](https://www.moremomentum.eu/sitemap.xml) [![moreMomentum logo - white 500x144](https://www.moremomentum.eu/hubfs/brand/logos/moreMomentum%20logo%20-%20white%20500x144.png)](https://benchmarking.moremomentum.eu) - [Legal Stuff](https://www.moremomentum.eu/legal) - [Privacy Policy](https://www.moremomentum.eu/hubfs/4208295/legal/moremomentum-privacy-policy.pdf) - [Cookie Policy](https://www.moremomentum.eu/hubfs/legal/Cookie%20Policy%202024-09-30.pdf) © 2026 moreMomentum BV [Linkedin](https://www.linkedin.com/company/18002658/) Return to top