--- title: moreMomentum | Service Transformation Summits description: Join our Service Transformation Summits to gain actionable insights, network with peers, and drive practical change across your organisation through focused discussions and interactive workshops. --- [Skip to the main content.](https://www.moremomentum.eu/services/service-transformation-summits#main-content) - [CONTACT SUPPORT](https://www.moremomentum.eu/customer-support) - [CONTACT US](https://www.moremomentum.eu/contact) - [LOG IN](https://moremomentum.eu/_hcms/mem/login) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) - [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation) - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves) - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls) - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward) - [Services](https://www.moremomentum.eu/services/overview-membership-services) - [Memberships](https://www.moremomentum.eu/services/membership) - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - 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[The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation) - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves) - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls) - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward) - [Services](https://www.moremomentum.eu/services/overview-membership-services) - [Memberships](https://www.moremomentum.eu/services/membership) - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Magazine](https://www.moremomentum.eu/services/service-business-review) - Insights - [Blog](https://www.moremomentum.eu/blog) - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation) - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation) - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking) - [About](https://www.moremomentum.eu/about-moremomentum) - [moreMomentum](https://www.moremomentum.eu/about-moremomentum) - [Partners](https://www.moremomentum.eu/partnerships) - [Contact Us](https://www.moremomentum.eu/contact) Our Services   # Service Transformation Summit Peer-driven summits to broaden impact across your organisation, share results, and inspire practical action across teams. - In a Snapshot - What It Is Two-day, peer-driven events where service leaders and teams share insights, tools, and results from recent Knowledge Sprints—brought together through focused discussions and practical workshops. - Who It's For For service business managers and functional leaders across marketing, sales, development, digital and operations, depending on the summit theme. - What You Get Presentations, case-based discussions, peer workshops, recorded content, practical toolkits, and new connections to carry ideas forward. - Benefits Spread Sprint insights to wider teams, accelerate buy-in, and inspire practical action on shared strategic priorities. - Time investment Two days onsite, plus optional prep and follow-up. Seats can be transferred to colleagues based on topic and role. [![Schedule my Strategy Conversation](https://no-cache.hubspot.com/cta/default/4208295/interactive-164026924039.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLIAQT5RZoRF0gVXchJMHf1t8GsckIOx9Fs0flr7zj%2Fe2QlIzrtzMvY2qkivYRCsISQP2%2FMv%2BDkS4r71lr%2FVrAnUYewAQ85eRFAdup6egcL%2FKfUjzcrR8NLcM1LcLyp6x%2FCx5v4v3XgdWknmWLpc5ovZdpgb3xC53f4OySf6S3FV7tG9HP7VajH3R7HUPA%3D%3D&webInteractiveContentId=164026924039&portalId=4208295) [![Search in Summits Agenda](https://no-cache.hubspot.com/cta/default/4208295/interactive-192607813968.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLKTpB3Abie%2BDsdrHGSDXmc8nkLHTPtLfxGCu9UhOZbiF7hXzo6ZdfYbw9Bo7QmL8oujdfg%2B37q31WsO7AT4oKOUsck9tVSZj0KjXSLQO%2B5odFFt7lcTWoj6XgchDyDqNgikRN0HMRnWjggUt0RQKABncmO9iRKcFV9QZnLkreFeKPRpy1BCE6tNI6QlXQ%3D%3D&webInteractiveContentId=192607813968&portalId=4208295) Focus on a specific challenge  Presentations from Knowledge Sprints Practitioners only ## What it is Service Transformation Summits are 2-day, in-person events that bring together service professionals to explore and apply the outcomes of recent Knowledge Sprints. You’ll engage in 3–4 focused presentations and peer-led workshops, built around real-world challenges. These summits are designed to move insight beyond the Sprint team, into the broader organisation. ![sprint-summit-impact](https://www.moremomentum.eu/hs-fs/hubfs/sprint-summit-impact.png?width=1536&height=1024&name=sprint-summit-impact.png) ## Who is it for Summits are ideal for: - Regional and local service business leaders and their management teams - Functional professionals and experts in areas such as service innovation, service product management, marketing, sales, digital capabilities and delivery operations - Colleagues not directly involved in the Sprint, but who influence or implement transformation Groups are formed based on the topic of the Summit, ensuring relevance to participants. ![summit-discussion](https://www.moremomentum.eu/hs-fs/hubfs/images/pages/page-headers/summit-discussion.jpg?width=1200&height=800&name=summit-discussion.jpg) ## What you get ![functional cricles](https://www.moremomentum.eu/hs-fs/hubfs/functional%20cricles.png?width=1024&height=1024&name=functional%20cricles.png) Peer-led Presentations Learn from real examples and tools developed during recent Knowledge Sprints. ![summits](https://www.moremomentum.eu/hs-fs/hubfs/summits.png?width=1024&height=1024&name=summits.png) Small-Group Peer Workshops Work through shared questions with professionals in similar roles and settings. ![knowledge hub](https://www.moremomentum.eu/hs-fs/hubfs/knowledge%20hub.png?width=1024&height=1024&name=knowledge%20hub.png) Sprint Deliverables Access curated playbooks, frameworks and case studies created during the Sprint. ![rich knowledge](https://www.moremomentum.eu/hs-fs/hubfs/rich%20knowledge.png?width=100&height=100&name=rich%20knowledge.png) Broader Team Participation Bring additional colleagues to explore implications and align on next steps. ![service business review](https://www.moremomentum.eu/hs-fs/hubfs/service%20business%20review.png?width=1024&height=1024&name=service%20business%20review.png) Session Recordings and Materials Revisit discussions and share key sessions internally. ![membership-flows](https://www.moremomentum.eu/hs-fs/hubfs/membership-flows.png?width=1024&height=1024&name=membership-flows.png) New Peer Connections Expand your network and continue the conversation beyond the Summit. ## Benefits Summits are where insight meets action—beyond the core Sprint team, across the wider business.   - **Scale Insights Across Teams** Extend Sprint findings to a wider audience and increase impact. - **Accelerate Buy-In** Engage functional leads early and align more colleagues behind transformation. - **Drive Practical Action** Support real-world follow-through with examples and tools. - **Grow Your Network** Build new connections with peers working on similar priorities. ![IMG_4588](https://www.moremomentum.eu/hubfs/IMG_4588.jpg) ## You will be in good company   ![Alfa Laval 500x352](https://www.moremomentum.eu/hs-fs/hubfs/Alfa%20Laval%20500x352.png?width=500&height=352&name=Alfa%20Laval%20500x352.png) ![qiagen-logo-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/qiagen-logo-500x352.jpg?width=500&height=352&name=qiagen-logo-500x352.jpg) ![Eppendorf 500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/Eppendorf%20500x352.png?width=500&height=352&name=Eppendorf%20500x352.png) ![terex 500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/terex%20500x352.png?width=500&height=352&name=terex%20500x352.png) ![MarmonFoodservice 500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/MarmonFoodservice%20500x352.png?width=500&height=352&name=MarmonFoodservice%20500x352.png) ![foss 500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/foss%20500x352.png?width=500&height=352&name=foss%20500x352.png) ![tke 500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/tke%20500x352.png?width=500&height=352&name=tke%20500x352.png) ![pitney-bowes 500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/pitney-bowes%20500x352.png?width=500&height=352&name=pitney-bowes%20500x352.png) ![flsmidth-logo-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/flsmidth-logo-500x352.png?width=500&height=352&name=flsmidth-logo-500x352.png) ![bd-logo-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/bd-logo-500x352.jpg?width=500&height=352&name=bd-logo-500x352.jpg) ![konecranes-logo-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/konecranes-logo-500x352.jpg?width=500&height=352&name=konecranes-logo-500x352.jpg) ![kardex-remstar-logo-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/kardex-remstar-logo-500x352.jpg?width=500&height=352&name=kardex-remstar-logo-500x352.jpg) ![marel-logo-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/marel-logo-500x352.jpg?width=500&height=352&name=marel-logo-500x352.jpg) ![agfa-transparant-500x352](https://www.moremomentum.eu/hs-fs/hubfs/images/external-logos/agfa-transparant-500x352.jpg?width=500&height=352&name=agfa-transparant-500x352.jpg) ## An impression of past Summits ![nave-orgad-konecranes](https://www.moremomentum.eu/hs-fs/hubfs/images/headshots/external/nave-orgad-konecranes.jpeg?width=258&height=258&name=nave-orgad-konecranes.jpeg) > The smaller setting allows for much more focused and in-depth conversations. In this Service Transformation Summit, we go deep on a specific topic, I think it's beneficial, especially knowing that there will be other summits to cover other topics. ##### Navè Orgad ###### Director, Business Development & Customer Experience, Konecranes ![olivier-cocheril-sidel](https://www.moremomentum.eu/hs-fs/hubfs/images/headshots/external/olivier-cocheril-sidel.jpeg?width=258&height=258&name=olivier-cocheril-sidel.jpeg) > We got a lot of ideas, a lot of good examples. Some of them we can implement immediately. Some others we have to think about and see how it will work for us. This Summit has given us a kind of a long list of opportunities. ##### Olivier Cocheril ###### Vice-President Asset Performance & Maintenance Solutions, Sidel ![vincent-sieben-original](https://www.moremomentum.eu/hs-fs/hubfs/vincent-sieben-original.jpg?width=258&height=259&name=vincent-sieben-original.jpg) > It is very interesting to discuss with your peers and also learn from each other how to break through the barriers and challenges. The Service Transformation Summit is really practitioners-only. So there are no vendors around trying to sell me. The big benefit is that you can be much more open up compared to some other events, without ending up in a marketing funnel. ##### Vincent Sieben ###### Head of Marketing Services & Solutions, Philips ![chiara-maiello](https://www.moremomentum.eu/hs-fs/hubfs/chiara-maiello.jpeg?width=258&height=258&name=chiara-maiello.jpeg) > Really relaxed, but also very, very relevant. The format is stimulating not really staying at the surface of topics but really proposing ideas that everybody can take back ##### Chiara Maiello ###### Senior Director Global Services, Thermo Fisher Scientific ![francois-lejard-sidel](https://www.moremomentum.eu/hs-fs/hubfs/images/headshots/external/francois-lejard-sidel.jpeg?width=258&height=258&name=francois-lejard-sidel.jpeg) > What sets the Service Transformation Summit apart from other conferences is the small group. It's easier to interact with other participants, it's easier to get together and easier to deep-dive on the key topics with key people. So for me, that's what I appreciated. ##### Francois Lejard ###### Executive Vice President Services, Sidel ![kris-skotnicki-thermo-fisher-scientific](https://www.moremomentum.eu/hs-fs/hubfs/images/headshots/external/kris-skotnicki-thermo-fisher-scientific.jpeg?width=258&height=258&name=kris-skotnicki-thermo-fisher-scientific.jpeg) > Great value because of the focus on a specific topic, the expertise of the speakers, very relevant participants with the right level of experience in service. Very good that there were no sponsors, as it would otherwise create some distractions or less relevant content. ##### Kris Skotnicki ###### Senior Manager, Services Marketing, Thermo Fisher Scientific ![roman-hauke-plasser-theurer](https://www.moremomentum.eu/hs-fs/hubfs/images/headshots/external/roman-hauke-plasser-theurer.jpeg?width=258&height=258&name=roman-hauke-plasser-theurer.jpeg) > The high quality of the Members means you can learn a lot and talk in a high-quality manner. ##### Roman Hauke ###### Plasser & Theurer Export von Bahnbaumaschinen ![veselin-donchev-abb](https://www.moremomentum.eu/hs-fs/hubfs/images/headshots/external/veselin-donchev-abb.jpeg?width=258&height=258&name=veselin-donchev-abb.jpeg) > This was a fantastic journey together with my colleagues. This collaboration and team spirit have been really inspiring for me. ##### Veselin Donchev ###### Global Product Manager Hoisting Service, ABB Services Services - Meetings - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Service Transformation Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Service Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Service Business Review (magazine)](https://www.moremomentum.eu/services/service-business-review) - [Membership](https://www.moremomentum.eu/services/membership) Resources Resources - [Blog of insights](https://www.moremomentum.eu/blog) - [Ultimate Guide for Service Benchmarking](https://www.moremomentum.eu/lp/ultimate-guide-service-benchmarking) - 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