Peer Groups

Build an ongoing support system for your teams and yourself 

 

and build momentum for your service transformation 

 

 

Schedule my discovery call

Trusted and confidential exchange of experiences & insights

Long-lasting relationships with like-minded peers

Advice from the best experts – like-minded peers

Test your ideas and plans to avoid the avoidable failures

This is how the Peer Groups work:

2 full-day live plus  3 half-day online meetings per year

Meetings with maximum 10 peers

Network on the online Community Platform

Agenda setting by the members

Types of sessions during Peer Group meetings

Hot-seats

  • A member (hot-seat-owner) presents his/her case and questions
  • An in-depth discussion about the case and the questions
  • All participants share their knowledge, experience, and insights
  • Hot-seat owner shares takeaways and actions
  • Approx. 2 hours

Exchange-session

  • Expert-led presentation with insights
  • Moderated discussion, sharing knowledge, experience, and insights
  • Sharing additional resources (via the online Community Platform)

Problem-solving

  • Scoping the problem (expert-led)
  • Preparatory interviews (expert-led)
  • Expert-led presentation with insights
  • Moderated break-out discussions on specific elements of the “problem”
  • Report out (curated by an expert) after meeting

Check out the other community meetings.
These could be a good addition to the Peer Group meetings for yourself and/or your colleagues.

 

Get the most value through bundled memberships for your service leadership and innovation teams.

Schedule my discovery call

Join our next Executive Service Roundtable about "How to Launch New Services Successfully"

You and your service leadership and innovation teams will be in good company

Eppendorf Terex Corporation Marmon Foodservice Technologies FOSS Analytics TKE Elevators Pitney Bowes FLSmidth Mining BD Konecranes Port Solutions Kardex Remstar Qiagen Marel Agfa Offset Solutions

What makes the Peer Group meetings special?

 

  • In-depth exchange of knowledge and experience.
  • Building long-lasting and trusted relationships with approx. 30 peers.
  • Interactive meetings with maximum 10 peers.
  • Learning from worst practices, failures, and struggles.
  • Peer-consulting – the best experts in the industry.
  • Focussed topics on key challenges.
  • Action-oriented.
  • Independent and unbiased presentations and discussions.
  • Members and participants determine the agenda.
  • Continuity with successive meetings & events for you and your teams.

Get in-depth and up-to-date insights on how other service businesses develop

 

Stop the guessing and juggling of your service leadership and innovation teams
and lead the service transformation in your industry.

 

  • Avoid re-inventing the wheel.
  • Get inspiration and new strategic insights.
  • Build confidence that your service strategies and initiatives are the right ones.
  • Build confidence with stakeholders and critical mass.
  • Build a sense of urgency.

Here’s your plan to leverage your growing network of like-minded peers

 

  1. Start with a few colleagues in the Service Community
    Don’t boil the ocean – start with the Starters Bundle

  2. Get the first results from the first new insights
    Share the results with your colleagues

  3. Gradually build momentum and inspire more colleagues to join
    Move on to the Growth Bundle or Enterprise Bundle

  4. Stay ahead of the service transformation in your industry

Schedule my discovery call

Join our next Executive Service Roundtable about "How to Launch New Services Successfully"