Service Transformation Summit: Discuss with your peers
How to monetise advanced services
By generating and maintaining revenue streams
November 15-16, 2023
Amsterdam
Secure my Early Bird* seat(s) now! *) 2 months All Access Roundtable membership for free Practitioners only |
No risk to book your tickets now:
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In-depth discussions in small groups
You and your colleagues expand your global network of peers
Practitioners only
Monetising advanced services is a mission-critical capability for a successful service transformation.
It is frustrating when customers do not see the value of your advanced services and decline to pay (extra).
You’re not alone.
Monetising advanced services is one of the hottest topics amongst service leaders and developers today.
That’s why we have formed an excellent speakers panel for you to exchange challenges, strategies, successes, experiences, and insights.
We have no more than 4 high-quality presentations, leaving most of the time for extensive discussions and interactions with your peers and the speakers.
We will discuss the key elements that differentiate success from failure.
Key topics we will discuss
How to compellingly articulate the customer value
Read the blog:
Articulate the value to monetise tour advanced services
How to define an adequate revenue model
Read the blog:
Define an adequate revenue and pricing model to monetise your advanced services
How to generate demand for your advanced services
Read the blog:
Articulate the value to monetise tour advanced services
How to sell the value to your customers
Read the blog:
Articulate the value to montise tour advanced services
Why is monetising advanced services mission-critical?
Every service business is going through a service transformation journey in which the services and delivery models become more knowledge-driven, data-driven, digitalised, and remote.
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Read more
This transformation involves various types of services:
- Equipment condition-related services like remote diagnostics, remote condition monitoring, remote interventions, predictive maintenance, supported self-help and DIY services.
- Equipment performance, like performance monitoring, configuration alerts, and remote optimisation services.
- Customers’ operational performance, like process monitoring, process outsourcing, and process optimisation.
All these new, advanced services come at a cost and investment.
They also come with new revenue opportunities and challenges.That is why the capability to monetise advanced services is mission-critical for a service business.
Without this capability to monetise:
- New advanced services will not be viable in the short term, let alone in the longer term.
- A service business will fall behind the competition and miss out on the exciting opportunities ahead of us.
Overview of the programme
In-depth exchange of experiences and insights:
- 4 high-quality 30-minute presentations from your peers (4 is enough!).
- 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
- Moderated Q&A sessions with each speaker.
And on top of the discussion sessions, more time for networking:
- 1-hour buffet lunches on both days.
- 30-minute networking breaks.
- Social event and dinner on day 1.

Secure my Early Bird* seat(s) now! *) 2 months All Access Roundtable membership for free Practitioners only |
No risk to book your tickets now:
|
What makes the Service Transformation Summits different?
Focus:
- We focus on a specific topic, leading to actionable insights.
- Only your peers present.
- moreMomentum-experts help prepare the presentations.
- We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
- You only meet practitioners, no consultants or solution providers.
- After the summit, you will receive an insightful report to share with your colleagues.

Secure my Early Bird* seat(s) now! *) 2 months All Access Roundtable membership for free Practitioners only |
No risk to book your tickets now:
|
Schedule
Wednesday - November 15
10:00
Registration
11:00
Opening
11:30
Presentation Q&A
12:15
Presentation Q&A
13:00
Lunch
14:00
Presentation Q&A
14:45
Presentation Q&A
15:30
Break
16:00
Discussion
17:50
Summary of the day
18:00
Networking
19:00
Dinner
Thursday - November 16
8:00
Opening
8:05
Discussion
9:55
Break
10:25
Discussion
12:15
Lunch
13:15
Discussion
15:05
Summary of the Summit
We will conclude the interactive summit, packed with in-depth discussion sessions, with a final panel discussion with the presenters to describe the key takeaways.
15:25
Closing remarks
15:30
Goodbye
For those who are not in a rush, we can continue networking with some refreshments.
Secure my Early Bird* seat(s) now! *) 2 months All Access Roundtable membership for free Practitioners only |
No risk to book your tickets now:
|
The location
Amsterdam
Comfortable, convenient and tasteful
And very easy to reach by car, plane, and train:
Carpark underneath the building.Indoor walk of 10 minutes from Arrivals, Departures and Train station


