Service Transformation Summit: Discuss with your peers

 

How to monetise advanced services  

By generating and maintaining revenue streams

 

 

November 15-16, 2023

Amsterdam
 

Secure my Early Bird* seat(s) now!

*) 2 months All Access Roundtable membership for free

Practitioners only

No risk to book your tickets now:

  • Tickets are 100% refundable till October 15th.
  • Tickets can be transferred to your colleagues.
  • Tickets can be transferred to another Summit.
Keep me posted about the summits

High-quality and insightful keynotes from practitioners

In-depth discussions in small groups

You and your colleagues expand your global network of peers

Practitioners only

Monetising advanced services is a mission-critical capability for a successful service transformation.

It is frustrating when customers do not see the value of your advanced services and decline to pay (extra).

You’re not alone. 

Monetising advanced services is one of the hottest topics amongst service leaders and developers today.

That’s why we have formed an excellent speakers panel for you to exchange challenges, strategies, successes, experiences, and insights. 

We have no more than 4 high-quality presentations, leaving most of the time for extensive discussions and interactions with your peers and the speakers.

We will discuss the key elements that differentiate success from failure.

Key topics we will discuss

Why is monetising advanced services mission-critical?

Every service business is going through a service transformation journey in which the services and delivery models become more knowledge-driven, data-driven, digitalised, and remote.

Overview of the programme

In-depth exchange of experiences and insights:

  • 4 high-quality 30-minute presentations from your peers (4 is enough!).
  • 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
  • Moderated Q&A sessions with each speaker.

And on top of the discussion sessions, more time for networking:

  • 1-hour buffet lunches on both days.
  • 30-minute networking breaks.
  • Social event and dinner on day 1.
services-community-meeting

Secure my Early Bird* seat(s) now!

*) 2 months All Access Roundtable membership for free

Practitioners only

No risk to book your tickets now:

  • Tickets are 100% refundable till October 15th.
  • Tickets can be transferred to your colleagues.
  • Tickets can be transferred to another Summit.
Keep me posted about the summits

Speakers - your peers

uta-goelnitz

Uta Gölnitz

QIAGEN

Associate Director Strategic Lab Consultancy

ralf-bootz

Ralf Bootz

Philips

Services Business Lead International Markets

Jeroen Wieringa

Jeroen Wieringa

Marel

Service Director

1517678513348

Chiara Maiello

Thermo Fisher Scientific

Senior Director Global Services

What makes the Service Transformation Summits different?

Focus:

  • We focus on a specific topic, leading to actionable insights.
  • Only your peers present.
  • moreMomentum-experts help prepare the presentations.
  • We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
  • You only meet practitioners, no consultants or solution providers.
  • After the summit, you will receive an insightful report to share with your colleagues.
focus

Secure my Early Bird* seat(s) now!

*) 2 months All Access Roundtable membership for free

Practitioners only

No risk to book your tickets now:

  • Tickets are 100% refundable till October 15th.
  • Tickets can be transferred to your colleagues.
  • Tickets can be transferred to another Summit.
Keep me posted about the summits

Your Hosts

Jan van Veen

Jan van Veen

moreMomentum

Founder & Managing Director

Daniele

Danielė Masiulytė

moreMomentum

Community Coordinator

Schedule

Wednesday - November 15

10:00
Registration
11:00
Opening
Jan van Veen
An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation.
11:30
Presentation Q&A
Chiara Maiello
Case study on how Thermo Fisher Scientific has been monetising advanced services.
12:15
Presentation Q&A
Jeroen Wieringa
Case study on monetising digitally enabled, data-driven services.
13:00
Lunch
Buffet lunch for dynamic networking and picking your preferred diet.
14:00
Presentation Q&A
Matt Skipworth
Topic to be confirmed. 
14:45
Presentation Q&A
Ralf Bootz
Case study on monetising advanced services that drive customers’ output.
15:30
Break
Networking break. 
16:00
Discussion
Discussion - articulate the customer value
17:50
Summary of the day
Jan van Veen
18:00
Networking
19:00
Dinner

Thursday - November 16

8:00
Opening
Jan van Veen
8:05
Discussion
Discussion - build awareness of your customers and generated demand.
9:55
Break
Networking break. 
10:25
Discussion
Discussion - sell the value for a high customer lifetime value.
12:15
Lunch
Buffet lunch for dynamic networking and picking your preferred diet.
13:15
Discussion
Discussion - define adequate revenue and pricing models.
15:05
Summary of the Summit

We will conclude the interactive summit, packed with in-depth discussion sessions, with a final panel discussion with the presenters to describe the key takeaways.

15:25
Closing remarks
Jan van Veen
15:30
Goodbye

For those who are not in a rush, we can continue networking with some refreshments.

Secure my Early Bird* seat(s) now!

*) 2 months All Access Roundtable membership for free

Practitioners only

No risk to book your tickets now:

  • Tickets are 100% refundable till October 15th.
  • Tickets can be transferred to your colleagues.
  • Tickets can be transferred to another Summit.
Keep me posted about the summits

The location

Amsterdam

 

Comfortable, convenient and tasteful

 

And very easy to reach by car, plane, and train:

Carpark underneath the building. 
Indoor walk of 10 minutes from Arrivals, Departures and Train station

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