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Insights and articles related to your Service Transformation Journey

Digital Services

4 min read

Leveraging Generative AI in Service

In the era of advanced manufacturing, integrating technology, optimising processes, and enhancing human skills are essential for efficient and...

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6 min read

Mastering the Innovation of Data-Driven Services

Mastering service innovation in data-driven solutions requires overcoming challenges like strategic alignment, balancing goals, and managing risks....

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6 min read

Overcoming Hurdles in Data-Driven Service Transformation

Navigating data-driven service transformation requires overcoming key challenges such as securing stakeholder buy-in, matching services with market...

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6 min read

Building Trusted Partnerships in the Digital and Remote Era

In the digital-first service era, embracing digitalization, redefining customer touchpoints and advancing service models for partnerships are...

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6 min read

Navigating the Digital Shift: Understanding Transformation Patterns in Data Services

Navigating the evolution of data-driven services requires understanding key patterns and embracing innovation. Learn about the journey from concept...

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5 min read

Unlocking Growth: Leveraging Value Drivers in Data-Driven Services

Unlocking value in data-driven services is vital to strategic business growth and operational efficiency. Explore frameworks, strategies, and...

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2 min read

Strategizing for Data-Driven, Proactive Services

In a dynamic business landscape like in services for manufacturing companies, strategic thinking is a necessity. Cultivating this skill across all...

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2 min read

The Digital Shift in Manufacturing: Creating New Customer Value with Data

As we navigate the profound changes brought by digital transformation, relying solely on advanced maintenance and product support services is...

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9 min read

Why you need data-driven decision-making

Thrive with better data-driven decision-making for strategic choices, operational execution, continuous improvement and as-a-service.

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Hybrid Innovation Matrix to succeed with digital services

11 min read

How to define the best strategy for developing your digital services

Different types of innovation require different strategies to succeed. But there is no single silver bullet. We need frameworks and guidelines to...

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