11 min read
Jan van Veen: Jan 23, 2021 6:19:03 PM
Different types of innovation require different strategies to succeed. But there is no single silver bullet. We need frameworks and guidelines to define a good strategy. The Hybrid Innovation Matrix is a practical framework to help establish your...
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16 min read
Jan van Veen: Dec 4, 2020 7:46:00 AM
During the Field Service Connect Virtual Event of WBR, we discussed and shared views and practices on how to Avoid Erosion of Revenue and Margin with...
1 min read
Jan van Veen: Oct 30, 2020 4:46:00 PM
During the Field Service Europe Virtual Event of WBR, we had a Fireside Chat about How to advance digital services to thrive in disruptive times....
8 min read
Jan van Veen: Oct 18, 2020 3:37:41 PM
Manufacturing companies have a tremendous opportunity to grow and thrive through digital services if they escape from business-as-usual. For most...
8 min read
Jan van Veen: Oct 10, 2020 11:15:30 PM
With today’s disruption from Covid and the economic downturn, continuing services innovation is paramount to survive and thrive. Customer needs are...
1 min read
Jan van Veen: Aug 31, 2020 6:40:00 PM
The biggest mistake we can make is being stuck in business-as-usual and operational thinking. The big opportunity to thrive during and after this...
1 min read
Jan van Veen: Jul 21, 2020 7:02:00 PM
During the Field Service Asia Virtual Event of WBR, we discussed the findings of our research Innovate your way out of the Covid-Crisis. Which is...
4 min read
Jan van Veen: Jun 10, 2020 8:11:00 PM
Servitization, outcome-based services and product-as-a-service are hot topics. However, we see little examples in the industrial sectors. Too often,...
6 min read
Jan van Veen: May 7, 2020 8:47:00 PM
Many service innovations fail because they do not have a substantial and desired impact for clients. Often, customer insights and value propositions...
2 min read
Jan van Veen: Apr 20, 2020 8:59:00 PM
During a crisis, one of the biggest threats for companies is going bankrupt due to lack of cash to cover the immediate expenses. This bankruptcy can...
