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Entire service leadership and development teams shape trends and lead the service transformation in your industry.

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Leading insights
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More and better ideas
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Confident teams

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Strategic buy-in

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Imagine your organisation always being one step ahead

Leveraging the latest insights to develop strategies that meet current market demands and anticipate and shape future trends

Many organisations struggle to break out of business-as-usual, because most of their teams and stakeholders are not sufficiently aware of the trends and new strategies, tactics and practices.

This can lead to missed opportunities, outdated strategies low levels of buy-in and engagement.

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Your entire service leadership and development teams must be up to date

This requires:

  • Insightful and independent sources.
  • Strong external knowledge network.
  • Internal communication to share and digest insights.
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Leverage the moreMomentum Service Community to stay Up-to-Date

This is how our members stay up-to-date 
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Service Roundtable

Gain insights from our experts and your peers. The Roundtable offers monthly online education and discussion sessions  on pivotal service transformation topics.

  • 10 monthly Roundtables on focused topics
  • 4 1-hour online meetings per month to cover extensively
  • Peer discussion based on expert-led presentation
  • Practitioners Only
  • Designed for all senior and mid-level leaders and developers for all service functions (depending on the specific topic)

More about the Service Roundtable
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Service Transformation Summit

Stay at the forefront of service industry evolution. The Summits offers actionable insights and practical action points that can be immediately implemented, providing inspiration and significantly accelerating your service transformation efforts.

  • 5 Summits on focused topics
  • In-depth
  • Extensive discussion sessions
  • Practitioners Only
  • Designed for all executive, senior and mid-level leaders and developers for all service functions (depending on the specific topic)

More about the Service Transformation Summits

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Service Transformation Benchmark

Gain deep, independent and actionable insights into the latest trends, the current state of the service industry, and how your business compares to similar companies across industries.

Annual Comprehensive Report

  • Performance and Maturity Assessment
  • Both strategic and operational aspects
  • Cross-Industry Insights:

More about the Service Transformation Benchmark

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Research Projects

Participate in free research projects on specific challenges to reveal latest trends and best practices in service.

  • Choose from 4-6 research projects per year
  • Participate in interactive discussion session, 1-1 interviews and/or an online survey
  • Exclusive access to the full report, including actionable tips to implement the insights.

More about our Research Projects !!!!

Join the Winning Pack

Congrats! You've just become a magician. This is the do-it-all module where you can let your creativity run wild. The best part is that it's just going to keep getting more and more awesome over time.

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EMEA

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APAC

 

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Americas

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