Skip to the main content.
Executive Service Roundtable - January 2023

Identifying Growth Opportunities for Services 

 
4 types of strategies that drive the growth of the short-term and the longer term 

Welcome dear visitor,

Goto menu

Below you can find all the information related to the Roundtable of April 2023: How to Execute Your Service Strategy.

Here is how you can benefit, without being a member

  • Join the presentations (not the peer discussions immediately afterwards) at the beginning of the Kick-off meetings each month.
  • Join a full Kick-Off meeting (presentation and peer discussion) as a trial before becoming a (free) member.

Become a roundtable member for to benefit from:

  • Extended meetings, like Ask-Us-anything and Deep-Dive meetings, each month.
  • Recordings, slide decks and meeting notes of the meetings.

Become a (free) member of the Executive Service Roundtable

I am already a (free) member - this website does not recognise me

Join our next Executive Service Roundtable on "Building Trusted Partnerships  in the Digital and Remote Service Era"

Introduction

Services are increasingly becoming a strategic priority for manufacturing companies to drive growth. 

However, driving growth is easier said than done.  

Some of the issues we have seen regarding service strategies: 

  1. Initiatives are incremental, sustaining developments.
  2. Bigger developments focus on capabilities (like remote and predictive), which all players in the industry do. How this will drive growth is not articulated and assessed.
  3. Service is not yet managed as a business line. Often, services are still considered as an operational function to service existing (product) customers. 

In the Executive Service Roundtable of January, we elaborate on 4 types of growth strategies and how can be applied in technical services.  

And we discuss:

  • The difference between sustaining strategies and growth strategies.
  • The 4 types of growth strategies.
  • How to choose the right growth strategy for your business.  
 

Kick-Off meeting

January 24 & 25

Key topics discussed:

  • The difference between sustaining strategies and growth strategies.
    • Developing capabilities versus offerings.
    • The commodity-trap.
    • Strategies to “win” 
  • The 4 types of growth strategies.
    • Different growth opportunities.
    • What needs to be done for each.
    • Different risk profiles.
  • How to choose the right growth strategy for your business, based on:
    • Your industry.
    • Your current services.
    • Your strengths and weaknesses.

Become a (free) member of the Executive Service Roundtable 

And join this Kick-Off meeting (presentation & peer discussion) on:

May 24, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Reserve a seat to try first

Become a (free) member of the Executive Service Roundtable 

And join this Kick-Off meeting (presentation & peer discussion)  on:

May 25, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

Reserve a seat to try first

You missed both of these Kick-Off meetings on:

January 25, 2023
- 16:00-17:30 CET
- 10:00-11:30 ET

January 25, 2023
- 09:30-11:00 CET
- 16:30-18:00 SGT

Our presentations at the beginning of every Kick-Off meeting are accessible to everyone.

The peer discussions after these presentations are for (free) members only.

  • Become a (free) member now to join the full Kick-Off meetings.
  • Or try one full session first - reserve your seat above).

Become a (Free) Roundtable member

I am already (free) member - this website does not recognise me

View the recording, slides and meeting notes

pending-meeting-video-locked

 

pending-meeting-slides-locked

 

notes-blocked-560x315  

Only (free) members have access to recordings, slide decks and meeting notes of Kick-Off meetings:

  • With a Free Roundtable membership, you will have access to the materials of the Kick-Off meetings you attended.
  • With a Flex Access Roundtable membership, you will have access to the materials of all kick-off meetings, also of those for which you did not reserve or did not attend.
Become a (Free) Roundtable member
 

Overview of meetings in each monthly Roundtable

Every month, we start a new Roundtable with another theme.

For each monthly Roundtable, we will host 4 online meetings of 1 hour each:

  1. A Kick-Off meeting on the first Monday of the Month.
    We present best practices and practical frameworks, after which we have a peer discussion.
  2. A first Ask-Us-Anything meeting on the second Monday of the month.
    We will discuss a few of the questions that were submitted by participants beforehand.
  3. A Deep-Dive meeting on the third Monday of the month.
    We present a deep-dive on the 1-2 topics participants chose, after which we have a peer discussion.
  4. A second Ask-Us-Anything meeting on the fourth Monday of the month.
    To close the topic, we will discuss a few of the questions that were submitted by participants beforehand.

We run each meeting in two sessions to allow participants from most time zones to participate.

The Kick-Off meetings are for all (free) members.

The other three meetings are only for All Access members.

Check out the differences between the different Roundtable memberships here.

Cookies are required

This website requires cookies to recognise you as a participant or a member and adequately show you the meetings and resources.

If the website currently does not recognise you as a participant in a meeting or as a Roundtable member, the following two quick steps can fix this (click both buttons).

In case this does not work, please contact our support team.

2. Submit this short form