Executive Service Roundtable - January 2023
Identifying Growth Opportunities for Services
4 types of strategies that drive the growth of the short-term and the longer term
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Below you can find all the information related to the Roundtable of April 2023: How to Execute Your Service Strategy.
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Introduction
Services are increasingly becoming a strategic priority for manufacturing companies to drive growth.
However, driving growth is easier said than done.
Some of the issues we have seen regarding service strategies:
- Initiatives are incremental, sustaining developments.
- Bigger developments focus on capabilities (like remote and predictive), which all players in the industry do. How this will drive growth is not articulated and assessed.
- Service is not yet managed as a business line. Often, services are still considered as an operational function to service existing (product) customers.
In the Executive Service Roundtable of January, we elaborate on 4 types of growth strategies and how can be applied in technical services.
And we discuss:
- The difference between sustaining strategies and growth strategies.
- The 4 types of growth strategies.
- How to choose the right growth strategy for your business.
Kick-Off meeting
January 24 & 25
Key topics discussed:
- The difference between sustaining strategies and growth strategies.
- Developing capabilities versus offerings.
- The commodity-trap.
- Strategies to “win”
- The 4 types of growth strategies.
- Different growth opportunities.
- What needs to be done for each.
- Different risk profiles.
- How to choose the right growth strategy for your business, based on:
- Your industry.
- Your current services.
- Your strengths and weaknesses.
Become a (free) member of the Executive Service Roundtable
And join this Kick-Off meeting (presentation & peer discussion) on:
May 24, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT
Try our roundtable and join the kick-off meeting
(It may take 1 minute to be updated on the website)
Become a (free) member of the Executive Service Roundtable
And join this Kick-Off meeting (presentation & peer discussion) on:
May 25, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET
Try our roundtable and join the kick-off meeting
(It may take 1 minute to be updated on the website)
You missed both of these Kick-Off meetings on:
January 25, 2023
- 16:00-17:30 CET
- 10:00-11:30 ET
January 25, 2023
- 09:30-11:00 CET
- 16:30-18:00 SGT
Our presentations at the beginning of every Kick-Off meeting are accessible to everyone.
The peer discussions after these presentations are for (free) members only.
- Become a (free) member now to join the full Kick-Off meetings.
- Or try one full session first - reserve your seat above).
View the recording, slides and meeting notes
Only (free) members have access to recordings, slide decks and meeting notes of Kick-Off meetings:
- With a Free Roundtable membership, you will have access to the materials of the Kick-Off meetings you attended.
- With a Flex Access Roundtable membership, you will have access to the materials of all kick-off meetings, also of those for which you did not reserve or did not attend.
Overview of meetings in each monthly Roundtable
Every month, we start a new Roundtable with another theme.
For each monthly Roundtable, we will host 4 online meetings of 1 hour each:
- A Kick-Off meeting on the first Monday of the Month.
We present best practices and practical frameworks, after which we have a peer discussion. - A first Ask-Us-Anything meeting on the second Monday of the month.
We will discuss a few of the questions that were submitted by participants beforehand. - A Deep-Dive meeting on the third Monday of the month.
We present a deep-dive on the 1-2 topics participants chose, after which we have a peer discussion. - A second Ask-Us-Anything meeting on the fourth Monday of the month.
To close the topic, we will discuss a few of the questions that were submitted by participants beforehand.
We run each meeting in two sessions to allow participants from most time zones to participate.
The Kick-Off meetings are for all (free) members.
The other three meetings are only for All Access members.
Check out the differences between the different Roundtable memberships here.
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