--- title: moreMomentum | List of Executive Service Roundtable Meetings description: Library of recordings, slide decks and meeting notes of the monthly Executive Service Roundtables - hosted by moreMomentum Service Community image: https://www.moremomentum.eu/hubfs/Rt%20General%20visual-1.png --- [Skip to the main content.](https://www.moremomentum.eu/services/executive-service-roundtable-meetings-list#main-content) - [CONTACT SUPPORT](https://www.moremomentum.eu/customer-support) - [CONTACT US](https://www.moremomentum.eu/contact) - [LOG IN](https://moremomentum.eu/_hcms/mem/login) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) - [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation) - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves) - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls) - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward) - [Services](https://www.moremomentum.eu/services/overview-membership-services) - [Memberships](https://www.moremomentum.eu/services/membership) - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Magazine](https://www.moremomentum.eu/services/service-business-review) - Insights - [Blog](https://www.moremomentum.eu/blog) - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation) - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation) - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking) - [About](https://www.moremomentum.eu/about-moremomentum) - [moreMomentum](https://www.moremomentum.eu/about-moremomentum) - [Partners](https://www.moremomentum.eu/partnerships) - [Contact Us](https://www.moremomentum.eu/contact) Search [![Schedule a Call](https://no-cache.hubspot.com/cta/default/4208295/interactive-192597254762.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLI16isYoyvBJKR%2Ft%2BddSY0EWO9Yh8dS5ccYe56%2FeNWojethk3%2B2QVNgaMkf4A1ogWBiBbItDKW8Ur%2Fpn%2F8apGNLnh96nKB1kiPJbpLOHgma5vkpUvJeBlTVG9v70%2Bl7Nzq39RGjTlpWMLbVHs%2FjjrNWj9WAHRUbz8ct7TGTbKNc6xGMRhJZeuEf5R5UsQ%3D%3D&webInteractiveContentId=192597254762&portalId=4208295) Toggle Menu Search Toggle Menu [![Schedule a Call](https://no-cache.hubspot.com/cta/default/4208295/interactive-192597254762.png)](https://www.moremomentum.eu/hs/cta/wi/redirect?encryptedPayload=AVxigLI16isYoyvBJKR%2Ft%2BddSY0EWO9Yh8dS5ccYe56%2FeNWojethk3%2B2QVNgaMkf4A1ogWBiBbItDKW8Ur%2Fpn%2F8apGNLnh96nKB1kiPJbpLOHgma5vkpUvJeBlTVG9v70%2Bl7Nzq39RGjTlpWMLbVHs%2FjjrNWj9WAHRUbz8ct7TGTbKNc6xGMRhJZeuEf5R5UsQ%3D%3D&webInteractiveContentId=192597254762&portalId=4208295) - [The Challenge](https://www.moremomentum.eu/the-service-transformation-challenge) - [Why Service Transformation](https://www.moremomentum.eu/why-service-transformation) - [What Service Transformation Involves](https://www.moremomentum.eu/what-service-transformation-involves) - [Why Service Transformation Stalls](https://www.moremomentum.eu/why-service-transformation-stalls) - [How Manufacturers Can Move Forward](https://www.moremomentum.eu/how-manufacturers-can-move-forward) - [Services](https://www.moremomentum.eu/services/overview-membership-services) - [Memberships](https://www.moremomentum.eu/services/membership) - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Magazine](https://www.moremomentum.eu/services/service-business-review) - Insights - [Blog](https://www.moremomentum.eu/blog) - [Service Transformation](https://www.moremomentum.eu/ultimate-guide-service-transformation) - [Service Innovation](https://www.moremomentum.eu/ultimate-guide-service-innovation) - [Service Benchmarking](https://www.moremomentum.eu/service-benchmarking) - [About](https://www.moremomentum.eu/about-moremomentum) - [moreMomentum](https://www.moremomentum.eu/about-moremomentum) - [Partners](https://www.moremomentum.eu/partnerships) - [Contact Us](https://www.moremomentum.eu/contact) #### Monthly Executive Service Roundtables # Learn from past roundtable meetings   ##### The Online Roundtable Meetings have evolved into ##### the online editions of the Global Service Transformation Summits.  [Access resources of past Roundtable meetings below](https://www.moremomentum.eu/services/executive-service-roundtable-meetings-list#previous-roundtables)   [Read more about this change](https://www.moremomentum.eu/updates/community-meetings/service-transformation-summits-expanding-and-going-global) [Check out the upcoming Global Service Transformation Summits](https://www.moremomentum.eu/services/service-transformation-summits) ## Previous Roundtables ### Leveraging Generative AI in Service Modernizing Service Delivery with Generative AI Topics: - How to Drive Value from Generative AI  - How to Build Generative AI-Driven Capabilities  - Navigating Risks | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Meetings | September, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[Review recording, slides and meeting notes](https://www.moremomentum.eu/events/202409-leveraging-generative-ai-in-service)** [![202409 RT 1 KO Generative AI](https://www.moremomentum.eu/hs-fs/hubfs/202408%20RT%201%20KO%20Generative%20AI.png?width=1200&height=675&name=202408%20RT%201%20KO%20Generative%20AI.png)](https://www.moremomentum.eu/events/202409-leveraging-generative-ai-in-service) ### Redefining Service Delivery for Efficiency   Where Cutting-Edge Technology Meets Process and People  Topics: - Reimagining Field Service Excellence - Streamlining efficiency of in-house operations  - Innovating Maintenance and Redesigning for Serviceability | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings | July, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   [**View recording, slides and meeting notes**](https://www.moremomentum.eu/events/202407-redefining-service-delivery-for-efficiency) [![202407 RT Service Efficiency-1](https://www.moremomentum.eu/hs-fs/hubfs/202407%20RT%20Service%20Efficiency-1.png?width=1200&height=675&name=202407%20RT%20Service%20Efficiency-1.png)](https://www.moremomentum.eu/events/202407-redefining-service-delivery-for-efficiency) ### Building Trusted Partnerships in the Digital and Remote Service Era  Elevating Customer Engagement and Solidifying Service Partnerships  Topics: - Redefining Trust in Digital and Remote Service Models - Customization, Integration, and Service Portfolio Development - Expanding Engagement Beyond Traditional Contact Points | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings | June, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recording, slides and meeting nites](https://www.moremomentum.eu/events/202406-building-trusted-partnerships-in-the-digital-and-remote-service-era)** [![202406 RT Trusted Partnership](https://www.moremomentum.eu/hs-fs/hubfs/202406%20RT%20Trusted%20Partnership.png?width=1200&height=675&name=202406%20RT%20Trusted%20Partnership.png)](https://www.moremomentum.eu/events/202406-building-trusted-partnerships-in-the-digital-and-remote-service-era) ### Accelerating your customers’ adoption for your advanced services  Increase your customer value and drive the pace of your service transformation  Topics: - Identifying Customers’ Obstacles to Adoption  - The Importance of Quicker Adoption  - Strategies to Accelerate Adoption  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings |  May, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recording, slides and meeting n](https://www.moremomentum.eu/events/202405-accelerating-your-customers-adoption-for-your-advanced-services)otes** [![202405 RT 1 adoption advanced services](https://www.moremomentum.eu/hs-fs/hubfs/202405%20RT%201%20adoption%20advanced%20services.png?width=1200&height=675&name=202405%20RT%201%20adoption%20advanced%20services.png)](https://www.moremomentum.eu/events/202405-accelerating-your-customers-adoption-for-your-advanced-services) ### Advancing Your Service Sales Approach  How to better sell your advanced services  Topics: - How to sell value instead of only features and benefits?  - How to expand your business volume with existing service customers?  - How to organise your service sales function?  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings | April, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recording, slides and meeting notes](https://www.moremomentum.eu/events/202404-advancing-your-service-sales-approach)** [![202404 RT Service Sales](https://www.moremomentum.eu/hs-fs/hubfs/202404%20RT%20Service%20Sales.png?width=1200&height=675&name=202404%20RT%20Service%20Sales.png)](https://www.moremomentum.eu/events/202404-advancing-your-service-sales-approach) ### Generating Demand for Your Advanced Services   Unlocking the potential of advanced services through strategic marketing and customer engagement  Topics: - Understanding the Customer's Buying Journey  - Crafting Effective Service Marketing Content  - From Marketing to Sales: Closing the Loop   | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings | March, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202403-generating-demand-for-your-advanced-services)** [![202403 RT](https://www.moremomentum.eu/hs-fs/hubfs/202312%20RT%20Mission%20and%20vision.png?width=1200&height=675&name=202312%20RT%20Mission%20and%20vision.png)](https://www.moremomentum.eu/events/202403-generating-demand-for-your-advanced-services) ### Navigating Multiple Disruptive Forces in Service  Identifying emerging threats and opportunities, and developing strategies to build a resilient service business.  Topics: - What Are the Potentially Disruptive Forces on Our Radar Screen?  - How to Strategize?  - What Actions Should We Be Taking Now, and How?  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings | February, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202402-navigating-multiple-disruptive-forces-in-service)** [![Navigating Multiple Disruptive Forces in Service ](https://www.moremomentum.eu/hs-fs/hubfs/Navigating%20Multiple%20Disruptive%20Forces%20in%20Service%20.jpg?width=960&height=540&name=Navigating%20Multiple%20Disruptive%20Forces%20in%20Service%20.jpg)](https://www.moremomentum.eu/events/202402-navigating-multiple-disruptive-forces-in-service) ### Strategizing for Data-Driven, Proactive Services  Exploring the opportunities to unlock the power of data to transform proactive services Topics: - What Are the Opportunities?  - What Data Do We Need?  - A Practical Roadmap  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meetings | January, 2024 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202401-strategizing-for-data-driven-proactive-services)** [![Strategizing for Data-Driven Proactive Services](https://www.moremomentum.eu/hs-fs/hubfs/Strategizing%20for%20Data-Driven%20Proactive%20Services.png?width=560&height=315&name=Strategizing%20for%20Data-Driven%20Proactive%20Services.png)](https://www.moremomentum.eu/events/202401-strategizing-for-data-driven-proactive-services) ### Craft a Mission and Vision that speeds up your service transformation   Empower your teams and stakeholders for your service transformation  Topics: - What content makes an effective mission and vision?  - Why is a strong Mission and Vision crucial for service transformation? - How Do You Develop a Strong Mission and Vision for Service Transformation?  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | December, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   [**View recordings, slides and meeting notes**](https://www.moremomentum.eu/events/202312-crafting-mission-vision-service-transformation) [![Mission and vision for service transformation](https://www.moremomentum.eu/hs-fs/hubfs/Mission%20and%20vision%20for%20service%20transformation.png?width=560&height=315&name=Mission%20and%20vision%20for%20service%20transformation.png)](https://www.moremomentum.eu/events/202312-crafting-mission-vision-service-transformation) ### Accelerating the Circular Economy: The Power of Service Innovation   Pivoting Service Models for a Sustainable Future  Topics: - Different service models in a circular economy  - Transforming threats into opportunities  - Innovation strategies to navigate the circular journey  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | November, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202311-accelerating-the-circular-economy-the-power-of-service-innovation)** [![Accelerating the Circular Economy: The Power of Service Innovation ](https://www.moremomentum.eu/hs-fs/hubfs/Emerging%20Service%20Models%20Circular%20Economy-1.png?width=560&height=315&name=Emerging%20Service%20Models%20Circular%20Economy-1.png)](https://www.moremomentum.eu/events/202311-accelerating-the-circular-economy-the-power-of-service-innovation) ### Winning Strategies for Data-Driven Value Propositions  Unlocking Potential Revenue and Business Growth through Data-Driven Strategies  Topics: - Different types of data-driven value proposition - Solving bigger customer problems with data  - The roadmap to success  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | October, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202310-winning-strategies-for-data-driven-value-propositions)** [![Winning Strategies for Data-Driven Value Propositions ](https://www.moremomentum.eu/hs-fs/hubfs/New%20value%20propositions%20with%20data%20560x315.png?width=560&height=315&name=New%20value%20propositions%20with%20data%20560x315.png)](https://www.moremomentum.eu/events/202310-winning-strategies-for-data-driven-value-propositions) ### Cultivating Strategic Thinking for Service Leadership and Innovation Teams      Empowering Your Teams with the Power of Strategic Thinking for Sustainable Competitive Advantage   Topics: - What is Strategic Thinking?   - Why is Strategic Thinking Important?  - How to develop Strategic Thinking  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | September, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202309-cultivating-strategic-thinking-for-service-leadership-and-innovation-teams)** [![202309-Cultivating Strategic Thinking for Service Leadership and Innovation Teams](https://www.moremomentum.eu/hs-fs/hubfs/202306-shifting-to-a-product-as-a-service-model-560x315.png?width=560&height=315&name=202306-shifting-to-a-product-as-a-service-model-560x315.png)](https://www.moremomentum.eu/events/202309-cultivating-strategic-thinking-for-service-leadership-and-innovation-teams) ### How to Transform Raw Data into Actionable Insights and Overcome Data Overwhelm     Accelerate the Growth of Your Advanced Data-Driven Services through the Power of Data  Topics: - Data-Driven Problem Solving process  - The art of modelling  - Don’t boil the ocean  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | August, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202308-how-to-transform-raw-data-into-actionable-insights-and-overcome-data-overwhelm)** [![202308-advanced-service-sales-models-560x315](https://www.moremomentum.eu/hs-fs/hubfs/202308-advanced-service-sales-models-560x315.png?width=560&height=315&name=202308-advanced-service-sales-models-560x315.png)](https://www.moremomentum.eu/events/202308-how-to-transform-raw-data-into-actionable-insights-and-overcome-data-overwhelm) ### Advancing Your Service Sales Approach    How to better sell your advanced services  Topics: - How to sell value instead of only features and benefits?  - How to expand your business volume with existing service customers?  - How to organise your service sales function?  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | July, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202307-advancing-your-service-sales-approach)** [![Executive Service Roundtable: Advancing your service sales approach](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/advancing-your-service-sales-approach-560x315.png?width=560&height=315&name=advancing-your-service-sales-approach-560x315.png)](https://www.moremomentum.eu/events/202307-advancing-your-service-sales-approach) ### Shifting to an As-a-Service Business Model   Is an As-a-Service business model the holy grail in your industry?  Topics: - What is a Product-as-a-Service business model?  - What are the driving forces?  - What are the benefits and risks? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | June, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202306-shifting-to-an-as-a-service-business-model)**   ![shifting-to-a-product-as-a-service-model-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/shifting-to-a-product-as-a-service-model-560x315.png?width=560&height=315&name=shifting-to-a-product-as-a-service-model-560x315.png) ### How to Develop Deep Customer Insights   And grow advanced services your customers love to pay for  Topics: - What exactly is customer insight?  - What are best practice approaches and techniques?  - Who develops the customer insights?  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | May, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202305-how-to-develop-deep-customer-insights)** [![Executive Service Roundtable: how to develop deep customer insights](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/how-to-develop-deep-customer-insights-560x315.png?width=560&height=315&name=how-to-develop-deep-customer-insights-560x315.png)](https://www.moremomentum.eu/events/202305-how-to-develop-deep-customer-insights) ### How to Successfully Execute Your Service Strategy   3 approaches that boost buy-in, engagement and ownership  Topics: - Articulate a compelling “why”  - Develop sub-strategies  - Establish an Objectives-Key Results habit  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | April, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202304-how-to-successfully-execute-your-service-strategy)** [![202304-how-to-successfully-execute-service-strategy-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202304-how-to-successfully-execute-service-strategy-560x315.png?width=560&height=315&name=202304-how-to-successfully-execute-service-strategy-560x315.png)](https://www.moremomentum.eu/events/202304-how-to-successfully-execute-your-service-strategy) ### How to Anticipate Digital Market Disruption in Service  3 frameworks to understand changing competitive landscape by digitalisation Topics: - What is market disruption? - 3 patterns for market disruption - Scenarios disruption in (technical) service | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | March 21 & 22, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202303-how-to-anticipate-digital-market-disruption-in-service)** [![how-to-anticipate-digital-market-disruption-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/how-to-anticipate-digital-market-disruption-560x315.png?width=560&height=315&name=how-to-anticipate-digital-market-disruption-560x315.png)](https://www.moremomentum.eu/events/202303-how-to-anticipate-digital-market-disruption-in-service) ### How to Launch New Services Successfully  Operationalising and commercialising new services through each phase of the lifecycle.   Topics: - Different focus in different phases - Operationalising new services - Commercialising new services | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | February 21 & 22, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202302-introduce-new-services)** [![how-to-launch-new-services-successfully-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/how-to-launch-new-services-successfully-560x315.png?width=560&height=315&name=how-to-launch-new-services-successfully-560x315.png)](https://www.moremomentum.eu/events/202302-introduce-new-services) ### Identifying Growth Opportunities for Services   4 types of strategies that will drive the growth of the short-term and the longer term      Topics: - The difference between sustaining strategies and growth strategies  - The 4 types of growth strategies  - How to choose the right growth strategy for your business, based on?  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | January 24 & 25, 2023 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202301-identifying-growth-opportunities-for-services)** [![growth-drivers-in-technical-services-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/growth-drivers-in-technical-services-560x315.png?width=560&height=315&name=growth-drivers-in-technical-services-560x315.png)](https://www.moremomentum.eu/events/202301-identifying-growth-opportunities-for-services) ### How to formulate a winning service strategy that gets buy-in  7 steps to develop a sound service strategy that gets buy-in   Topics: - Why don’t traditional approaches work?  - A 7-step process for buy-in  - Developing strategic insights as input | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | December 12 & 14, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202212-how-formulate-winning-service-strategies)** [![how-to-define-winning-service-strategies-that-get-buy-in-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/how-to-define-winning-service-strategies-that-get-buy-in-560x315.png?width=560&height=315&name=how-to-define-winning-service-strategies-that-get-buy-in-560x315.png)](https://www.moremomentum.eu/events/202212-how-formulate-winning-service-strategies) ### How to Monetise Advanced Services  Generating revenue streams to drive ROI and growth   Topics: - Solve bigger customer problems  - Articulate customer value  - Remove obstacles for customers to adopt  | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | November 23 & 24, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202211-monetise-services)** [![202211-how-to-monetise-advanced-services-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202211-how-to-monetise-advanced-services-560x315.png?width=560&height=315&name=202211-how-to-monetise-advanced-services-560x315.png)](https://www.moremomentum.eu/events/202211-monetise-services) ### Winning strategies for service transformation and growth What do Winning Strategies look like, and do they build support and engagement? Topics: - What exactly is a (winning) strategy? - How to engage stakeholders? - How to execute a strategy? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | October 25 & 26, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202210-winning-service-strategies)** [![202210-winning-service-strategies-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202210-winning-service-strategies-560x315.png?width=560&height=315&name=202210-winning-service-strategies-560x315.png)](https://www.moremomentum.eu/events/202210-winning-service-strategies) ### Driving Growth with Customer Success in Service Why do your service business and customers need Customer Success Management? Topics: - What is Customer Success Management exactly? - How does it relate to other functions and services? - What are the goals and metrics? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | September 14 & 15, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202209-roundtable-growth-customer-success-management)** [![202209-customer-success-management-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202209-customer-success-management-560x315.png?width=560&height=315&name=202209-customer-success-management-560x315.png)](https://www.moremomentum.eu/events/202209-roundtable-growth-customer-success-management) ### New Value Propositions with Data How to succeed with new data-driven value propositions? Topics: - Good examples of data-driven value propositions? - What customers’ problems do these solve? - What are the critical success factors? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | August 16 & 17, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202208-roundtable-new-value-propositions-with-data)** [![202208-new-value-propositions-with-data-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202208-new-value-propositions-with-data-560x315.png?width=560&height=315&name=202208-new-value-propositions-with-data-560x315.png)](https://www.moremomentum.eu/events/202208-roundtable-new-value-propositions-with-data) ### Shifting to a Product-as-a-Service business Pro’s and con’s of Product-as-a-Service business models? Topics: - What is a Product-as-a-Service business model? - What are the driving forces? - What are the benefits and risks? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | July 12 & 14, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202207-roundtable-shifting-product-as-a-service)** [![202207-Shifting to a product as a service model-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202207-Shifting%20to%20a%20product%20as%20a%20service%20model-560x315.png?width=560&height=315&name=202207-Shifting%20to%20a%20product%20as%20a%20service%20model-560x315.png)](https://www.moremomentum.eu/events/202207-roundtable-shifting-product-as-a-service) ### Emerging Service Models in a Circular Economy What service models will accelerate the emergence of a circular economy? Topics: - What are the viable service models? - Is the circular economy a threat or opportunity? - How to develop the new service models? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | June 15 & 21, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202206-roundtable-service-models-ciruclar-economy)** [![202206-emerging-service-models-circular-economy-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202206-emerging-service-models-circular-economy-560x315.png?width=560&height=315&name=202206-emerging-service-models-circular-economy-560x315.png)](https://www.moremomentum.eu/events/202206-roundtable-service-models-ciruclar-economy) ### Navigate Digital Market Disruption in Service The accelerating adoption of advanced digital and data technologies can enable a digital market disruption of (field)service too. Topics: - 6 digital disruption mechanisms - 3 disruption patterns - Scenarios for (field)service | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | May 19 & 24, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202205-how-to-navigate-digital-disrupion-in-field-service)** [![202205-digital-market-disruption-services-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202205-digital-market-disruption-services-560x315.png?width=560&height=315&name=202205-digital-market-disruption-services-560x315.png)](https://www.moremomentum.eu/events/202205-how-to-navigate-digital-disrupion-in-field-service) ### How to Monetise Advanced Services Monetising advanced services is easier said than done.  What are critical strategies and success factors to monetise advanced services? Topics: - Solve bigger customer problems - Articulate the customer value - Solution Selling | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | April 10 & 13, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202204-how-to-monetise-services)** [![202204-monetise-advanced-services-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202204-monetise-advanced-services-560x315.png?width=560&height=315&name=202204-monetise-advanced-services-560x315.png)](https://www.moremomentum.eu/events/202204-how-to-monetise-services) ### Growth Drivers for Service Driving growth is hard work! Services are increasingly becoming a strategic pillar of manufacturing companies to drive revenue growth and customer loyalty. However, growth does not come by itself. Topics: - Service Coverage - Advanced Services - Commercial Excellence | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | March 19, 2022 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/events/202203-roundtable-growth-drivers)** [![202203-growth drivers-in technical-service-380x214](https://www.moremomentum.eu/hs-fs/hubfs/images/roundtables/202203-growth%20drivers-in%20technical-service-380x214.png?width=380&height=214&name=202203-growth%20drivers-in%20technical-service-380x214.png)](https://www.moremomentum.eu/events/202203-roundtable-growth-drivers) ### Managing Complexity-as-a-Service with Data Modelling? With new data-driven services that your clients do not want to miss, you will become a unique partner for your clients. Topics: - What is the value of data-driven decision-making? - What does it take, data-driven decision-making - What are the pitfalls and common mistakes - What are examples of advanced services through data? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | February 17, 2021 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/lp/202305-how-to-develop-the-deep-customer-insights)** ![202102-yvo-saanen-digital-services-presentation-featured-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/email/202102-yvo-saanen-digital-services-presentation-featured-560x315.png?width=560&height=315&name=202102-yvo-saanen-digital-services-presentation-featured-560x315.png) ### Digital Capabilities: Improving your operating model or creating new value propositions? Too often, manufacturers are not clear on what kind of innovations they are pursuing and what the specific challenges will be. Therefore they often choose the wrong strategies and roadmaps and therefore fail. Topics will include: - When to choose for operational improvement vs new value? - Can you do both, or not? If so, how? - What are the essential differences regarding challenges and strategies? | ![date-icon-50x50](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/date-icon-50x50.png?width=25&height=25&name=date-icon-50x50.png) | Roundtable meeting | January 14, 2021 | | --- | --- | --- | | ![location](https://www.moremomentum.eu/hs-fs/hubfs/images/icons/location.png?width=25&height=25&name=location.png) | Online |   |   **[View recordings, slides and meeting notes](https://www.moremomentum.eu/lp/202305-how-to-develop-the-deep-customer-insights)** ![202101-holger-pietzsch-digital-services-presentation-featured-560x315](https://www.moremomentum.eu/hs-fs/hubfs/images/email/202101-holger-pietzsch-digital-services-presentation-featured-560x315.png?width=560&height=315&name=202101-holger-pietzsch-digital-services-presentation-featured-560x315.png) Services Services - Meetings - [Knowledge Sprints](https://www.moremomentum.eu/services/knowledge-sprints) - [Functional Circles](https://www.moremomentum.eu/services/functional-excellence-circles) - [Service Transformation Benchmark](https://www.moremomentum.eu/services/service-transformation-benchmark) - [Knowledge Hub](https://www.moremomentum.eu/services/knowledge-hub) - [Service Academy](https://www.moremomentum.eu/services/service-business-academy) - [ServiceTech Compass](https://www.moremomentum.eu/services/servicetech-compass) - [Service Business Review (magazine)](https://www.moremomentum.eu/services/service-business-review) - [Membership](https://www.moremomentum.eu/services/membership) Resources Resources - [Blog of insights](https://www.moremomentum.eu/blog) - [Ultimate Guide for Service Benchmarking](https://www.moremomentum.eu/lp/ultimate-guide-service-benchmarking) - [Do's and Don'ts for Service Benchmarking](https://www.moremomentum.eu/lp/do-s-and-don-ts-benchmarking) - [Mitigating Covid-19 in Service](https://www.moremomentum.eu/covid-19) - [eBook Navigate Disruption](https://www.moremomentum.eu/lp/ebook-navigate-disruption) - [Research: Innovate in Crisis Blog of insights](https://www.moremomentum.eu/blog/covid-19/innovate-your-way-out-of-the-covid-crisis) moreMomentum moreMomentum - [About us](https://www.moremomentum.eu/about-moremomentum) - [Customer Support](https://www.moremomentum.eu/customer-support) - [Contact Sales](https://www.moremomentum.eu/lp/talk-to-sales) - [Contact us](https://www.moremomentum.eu/contact) - [Site map](https://www.moremomentum.eu/sitemap.xml) [![moreMomentum logo - white 500x144](https://www.moremomentum.eu/hubfs/brand/logos/moreMomentum%20logo%20-%20white%20500x144.png)](https://benchmarking.moremomentum.eu) - [Legal Stuff](https://www.moremomentum.eu/legal) - [Privacy Policy](https://www.moremomentum.eu/hubfs/4208295/legal/moremomentum-privacy-policy.pdf) - [Cookie Policy](https://www.moremomentum.eu/hubfs/legal/Cookie%20Policy%202024-09-30.pdf) © 2026 moreMomentum BV [Linkedin](https://www.linkedin.com/company/18002658/) Return to top