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Executive Service Roundtable - June 2023

Shifting to an As-a-Service Business Model 

Is an As-a-Service business model the holy grail in your industry? 
 

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Below you can find all the information related to the Roundtable of June 2023: Shifting to an As-a-Service Business Model 

Here is how you can benefit, without being a member

  • Join the presentations (not the peer discussions immediately afterwards) at the beginning of the Kick-off meetings each month.
  • Join a full Kick-Off meeting (presentation and peer discussion) as a trial before becoming a (free) member.

Become a roundtable member to benefit from:

  • Extended meetings, like Ask-Us-Anything and Deep-Dive meetings, each month.
  • Recordings, slide decks and meeting notes of the meetings.

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Join our next Executive Service Roundtable on "Building Trusted Partnerships  in the Digital and Remote Service Era"

Introduction

We see some interesting examples of industries moving to a Product-As-A-Service business model.  

  • Operational lease of a car, or better, riding a taxi or Uber 
  • Copiers, pay-per-click 
  • Cloud-based storage of information 
  • Salary slip printing and distribution (pre-email) 

With true As-a-Service models, the complete business model changes significantly: 

  • The value proposition: As-a-Service models typically come in when customers are looking for other value drivers. They often solve a broader scope of customer problems, which is a growth opportunity. 
  • Operating model: As-a-Service model require other, more advanced, capabilities to deliver customer value. 
  • Revenue model: Recurring revenue also means delay of revenue, with new risks involved to be managed. 
  • Competitive dynamics: As-a-Service offerings can lead to higher transparency of quality and cost, (commodity?). 

The big question is: how will this look like in your industry? Are your customers ready for it? 

In the Executive Service Roundtable of June, we will discuss 3 essential aspects to better understand the pros and cons of a Product-As-A-Service. 

  • What is a Product-as-a-Service business model? 
  • What are the driving forces? 
  • What are the benefits and risks? 
 

Kick-Off meeting

June 5 

Key topics discussed:

  • What is a Product-as-a-Service business model?  
    • Lease and service? 
    • Asset sharing models? 
    • Managed outsourcing services? 
  • What are the driving forces? 
    • Customer demands? 
    • Competitive landscape? 
    • Government and environment? 
  • What are the benefits and risks? 
    • Differentiation? 
    • Growth of the market? 
    • Acceleration of commoditisation? 

Become a (free) member of the Executive Service Roundtable 

And join this Kick-Off meeting (presentation & peer discussion) on:

June 5, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Reserve a seat to try first

Become a (free) member of the Executive Service Roundtable 

And join this Kick-Off meeting (presentation & peer discussion)  on:

June 5, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

Reserve a seat to try first

You missed both of these Kick-Off meetings on:

June 5, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

June 5, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

Our presentations at the beginning of every Kick-Off meeting are accessible to everyone.

The peer discussions after these presentations are for (free) members only.

  • Become a (free) member now to join the full Kick-Off meetings.
  • Or try one full session first - reserve your seat above).

Become a (Free) Roundtable member

I am already a (free) member - this website does not recognise me

View the recording, slides and meeting notes

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Only (free) members have access to recordings of Kick-Off meetings:

  • With a Free Roundtable membership, you will have access to the recordings of the Kick-Off meetings you attended.
  • With a Flex Access Roundtable membership, you will have access to the recordings, slide decks and meeting notes of all kick-off meetings, also of those for which you did not reserve or did not attend.
Become a (Free) Roundtable member
 

Ask-Us-Anything meeting

June 12

During this meeting, we will be discussing some of the questions that have been submitted by participants beforehand, like:

  • To be decided after the first meeting of this Roundtable

Submit your (additional) questions in an email or in the form when reserving your seat.

The objective of your questions can be:

  • Getting answers to our questions.
  • Getting feedback on our ideas or plans.
  • Brainstorming best practices.

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

June 12, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

June 12, 2023
- 16:00-17:00 CET
- 10:00-11:00 ET

You missed both of these Ask-Us-Anything meetings on:

May 31, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

May 31, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

Only All Access Roundtable Members can join the extended Roundtable meetings, like the Ask-Us-Anything and Deep-Dive meetings. 

Become an All Access Roundtable member

I am already (free) member - this website does not recognise me

View the recording, slides and meeting notes

202304-how-to-successfully-execute-service-strategy-locked-video-560x315
pending-meeting-slides-locked

 

notes-blocked-560x315  

Become an All Access Roundtable member

Only All Access Roundtable Members have access to recordings, slide decks and meeting notes of Ask-Us-Anything meetings.

 

Deep-Dive meeting

June 22

During this meeting, we will be making a Deep-Dive on one or two sub-topics chosen by the participants beforehand.

For the first 30 minutes, we will present best practices and insights, after which we will continue with a 30-minute peer discussion.

We will cover:

  • To be decided after the first meetings of this Roundtable.

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Deep-Dive meeting on:

June 22, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Deep-Dive meeting on:

June 22, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

You missed both of these Deep-Dive meetings on:

June 22, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

June 22, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

Only All Access Roundtable Members can join the extended Roundtable meetings, like the Ask-Us-Anything and Deep-Dive meetings. 

Become an All Access Roundtable member

I am already (free) member - this website does not recognise me

View the recording, slides and meeting notes

202304-how-to-successfully-execute-service-strategy-locked-video-560x315
pending-meeting-slides-locked

 

notes-blocked-560x315  

Only All Access Roundtable Members have access to recordings, slide decks and meeting notes of Ask-Us-Anything meetings.

Become an All Access Roundtable member

 

Ask-Us-Anything meeting

June 28

During this meeting, we will be discussing some of the questions that have been submitted by participants beforehand, like:

  • TBD

Submit your (additional) questions in a simple reply.

The objective of your questions can be:

  • Getting answers to our questions.
  • Getting feedback on our ideas or plans.
  • Brainstorming best practices.

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

June 28, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

Become an All Access Roundtable member of the Executive Service Roundtable 

And join this Ask-Us-Anything meeting on:

June 28, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

You missed both of these Ask-Us-Anything meetings on:

June 28, 2023
- 09:30-10:30 CET
- 15:30-16:30 SGT

June 28, 2023  
- 16:00-17:00 CET
- 10:00-11:00 ET

Only All Access Roundtable Members can join the extended Roundtable meetings, like the Ask-Us-Anything and Deep-Dive meetings. 

Become an All Access Roundtable member

I am already (free) member - this website does not recognise me

View the recording, slides and meeting notes

pending-meeting-video-locked

 

pending-meeting-slides-locked

 

notes-blocked-560x315  

Only All Access Roundtable Members have access to recordings, slide decks and meeting notes of Ask-Us-Anything meetings.

Become an All Access Roundtable member

 

Overview of meetings in each monthly Roundtable

Every month, we start a new Roundtable with another theme.

For each monthly Roundtable, we will host 4 online meetings of 1 hour each:

  1. A Kick-Off meeting on the first Monday of the Month.
    We present best practices and practical frameworks, after which we have a peer discussion.
  2. A first Ask-Us-Anything meeting on the second Monday of the month.
    We will discuss a few of the questions that were submitted by participants beforehand.
  3. A Deep-Dive meeting on the third Monday of the month.
    We present a deep-dive on the 1-2 topics participants chose, after which we have a peer discussion.
  4. A second Ask-Us-Anything meeting on the fourth Monday of the month.
    To close the topic, we will discuss a few of the questions that were submitted by participants beforehand.

We run each meeting in two sessions to allow participants from most time zones to participate.

The Kick-Off meetings are for all (free) members.

The other three meetings are only for All Access members.

Check out the differences between the different Roundtable memberships here.

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