Recording of the Executive Service Roundtable

Panel Discussion Series about Digital Services

Managing Complexity as a Service

How to help your clients reduce complexity and drive performance through data-driven services


Easily jump to the moments of your interest:

  • Below is a time-line of the different topics.
  • In the progress bar of the video, you will see indicators separating these topics.
  • When you hover with the mouse over the progress bar, you can read the titles.
Join our next Executive Service Roundtable on "Building Trusted Partnerships  in the Digital and Remote Service Era"

Time-line of the topics:

0:00 Introduction
1:40 How to create a model
1:56 Complex model or simple trends analysis
7:30 Defining the problem
13:40 Who models? Clients? 3rd part service providers?
18:55 Can AI help finding hidden clues?
22:07 What are the unique strengths of a OEM
26:25 Silo vs holistic optimisation
32:34 How long does it take to model?
34:27 Benefit of consistency
35:55 Invest in capabilities!
43:09 Need a complete data model, not only sensor data
47:00 Including the use of equipment
50:22 Bigger picture domain expertise
55:20 Tools are just tools
57:10 Capture experience from the field
1:00:58 AI for capturing unstructured data
1:03:20 How to sell data
1:20:44 The value of higher uptime
1:27:39 Customer's workflow and processes
1:37:30 Wrapping up - takeaways

New call-to-action