| Business membership | Individual membership | |
|---|---|---|
| Annual Membership Fee |
Depends on size of business |
per/year |
| Peer exchange meetings | ||
| Knowledge Sprints Seat(s) in the 3 Cross-Functional Knowledge Sprints - Peer-driven learning around pressing transformation themes |
||
| Functional Circles Seat(s) in the Functional Excellence Circles - Trusted spaces to exchange with peers in similar roles (3 meetings per year) |
||
| Summit Seat(s) in the Service Transformation Summits - Bring the insights from Sprints to a wider group of colleagues |
||
| CSO Circle Exclusive Circle on invitation, trusted group for small groups of CSO's to discuss strategic matters under an NDA |
||
| Knowledge resources | ||
| ServiceTech Compass Clarity on the software and technology that fits your service strategy |
||
| Knowledge Hub Log-in accounts for the Knowledge Hub - Structured access to frameworks, models, tools and real-world examples |
||
| Online Magazine Log-in accounts to the Service Business Review - An online magazine with fresh insights, trends and cases, from various contributors from the industry |
||
| Academy Log-in accounts for the Service Business Academy - Online courses for (future) leaders and professionals. Instructor-led and bespoke programs are available at a fee. |
||
| Benchmark Service Transformation Benchmark - External data to support your decisions and internal alignment |
||
| Expert led resources | ||
| Expert-led courses Open and in-house courses and programs for (future) leaders, professionals and new hires |
||
| Advisory and workshops | ||
| Vendor Desktops Well-prepared and structured bespoke meeting for 1 or more members, to evaluate a selection of vendors. |
||
|
|
|
