Flexible agenda per meeting
Circles are for professionals leading or shaping service functions across global or regional contexts.
Roles commonly include:
- Global Heads or Regional Directors of Service
- Service Strategy Leaders
- Functional Leaders in areas like Innovation, Revenue Generation, Delivery or Digital
- Knowledge Champions and experts in specific areas of Strategy Innovation, Revenue Generation, Delivery or Digital
Groups are composed by:
- Organisational maturity
- Participant role and scope
- Industry - avoiding competitors being in the same group.
- Stay Sharp
Keep your approach up-to-date with fresh input from experienced peers. - Compare and Improve
Explore multiple ways of solving the same challenge—then refine your own. - Save Time
Cut through marketing noise and learn what really works. - Grow Your Network
Build trust-based relationships with professionals who “get it.”
The moreMomentum Service Community is a secure and non-competitive environment where senior service executives are able and willing to share their insights, best practices, and challenges. We help each other to advance our services businesses. This can only happen because neutral experts facilitate it with valuable insights about what is going on in the service industry and how services can contribute to the overall success of a company.
Jörg Brandstädter
Vice President, Head of Global Service Excellence, Qiagen
We always talk a lot about customers. And still many of us struggle to articulate and quantify the value we offer to customers. We often tend to forget this and focus on the value of our offerings for our own company. During the community sessions we had in-depth exchange of experience and practices to better monetise services and data.
Mark van der Wolf
Director Service & Projects - Moba Group
We had focused discussions and inspiring presentations, also from colleagues from other companies. Every time again it is a surprise how much you learn from peers in other industries.