Advancing Your Service Product Management for Growth
Agile Service Product Management is vital to thriving in the digital age. It encompasses the critical role of service product managers in driving...
As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review and Outlook and see what will be ahead of us in the longer term.
Today, I am speaking with Sae Kwon, Vice President Customer Experience at Cisco.
Sae Kwon is Vice President Customer Experience for Cisco for the Asia-Pacific, Japan and Greater China region.
Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
Agile Service Product Management is vital to thriving in the digital age. It encompasses the critical role of service product managers in driving...
In the fast-paced world of service for manufacturing companies, "disruption" has become a regular part of the lexicon. Yet, how prepared are...
In a volatile landscape, the ability to adapt your service strategy is paramount. You should nimbly adjust to emerging insights and market dynamics...