As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review and Outlook and see what will be ahead of us in the longer term.
Today, I am speaking with Sae Kwon, Vice President Customer Experience at Cisco.
Sae Kwon is Vice President Customer Experience for Cisco for the Asia-Pacific, Japan and Greater China region.
Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
Jan van Veen : Apr 2, 2020 6:50:00 PM
As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...
Jan van Veen : Mar 28, 2024 9:44:18 AM
In the digital-first service era, embracing digitalization, redefining customer touchpoints and advancing service models for partnerships are...
Jan van Veen : Apr 20, 2020 7:04:00 PM
In times of crises, we are all in the same boat to survive and thrive. You may need to collaborate with parties you normally would not collaborate...
