Trends in Service Transformation: Your Agenda for Innovation and Strategy
Your essential guide for the latest in service transformation and innovation. Explore the topics we are currently covering.
Service (Transformation) Strategy
As services in manufacturing transition from being solely operational aftermarket functions to becoming strategic business lines, the development of mature strategy management capabilities becomes crucial for service leadership and innovation teams.
- Summit: Mastering Service Strategy Execution
Accelerate the growth of your services and the pace of your service transformation - Research: Building Buy-in to Accelerate Your Service Transformation
Practical Playbook to build and maintain buy-in from your stakeholders - Blog posts on service strategy
- Various Roundtable meetings
Data-Driven Services
In today's rapidly evolving digital landscape, developing winning strategies for data-driven and digital services has become paramount for companies seeking sustained success.
- Summit: Driving Value with Data-Driven Services
Strategising value drivers for your customers and your company - Research: Building Buy-in to Accelerate Your Service Transformation
Value Drivers Framework to Assess and Articulate the Potential Company Value from Data-Driven Services - Blog posts on digital services
- Various Roundtable meetings
Services Innovation
Expanding and evolving services goes beyond mere operational enhancements. It is a transformative journey of business model innovation. For service leadership and innovation teams, it is crucial to enhance their capabilities and capacity for service innovation.
- Summit: Advancing Your Service Innovation Capabilities
And accelerate growth in the digital era - Research: To be announced in March
- Blog posts on service innovation
- Various Roundtable meetings
Service Transformation Framework
Service transformation is a complex journey that reshapes how organizations deliver value to their customers in today's dynamic business environment. The Service Transformation Framework provides businesses with actionable insights and tools to accelerate their transformation efforts, ensuring sustained success in an ever-changing market.
Your Ultimate Guide to Your Service Transformation