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Insights and articles related to your Service Transformation Journey

Covid-19 (2)

2 min read

Collaborate during Covid-19

In times of crises, we are all in the same boat to survive and thrive. You may need to collaborate with parties you normally would not collaborate...

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3 min read

Relocate and Reassign Capacity during Covid-19

In the past decades, an important focus used to be efficiency and scalability. This has led to consolidation and concentration of many functions,...

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4 min read

Adjust Priorities in Operating Model during Covid-19

During a crisis many aspects of the normal way of working will not be adequate to continue business, or may simply not be possible to continue. Phase...

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Interview: Review and Outlook of the longer-term impact Covid - with Ron van Zonneveld (Kardex Remstar)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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Panel Discussion with Sae Kwon

Interview: Rapid Response to Covid- with Sae Kwon (Cisco)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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1 min read

Interview: Rapid Response to Covid- with Patrick Jansen (VBR Turbine Partners)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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Interview: Rapid Response to Covid- with Sae Kwon (Cisco)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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Webinar with Mark van der Wolf (Moba) and Jörg Brandstädter (Qiagen) about Covid-19 and Field Service

1 min read

Webinar: Rapid Response to Covid- with Mark van der Wolf (Moba) and Jörg Brandstädter (Qiagen)

As restrictions to fight Covid-19 become more severe, many manufacturers are facing a major challenge to secure continuity of service delivery,...

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