Jan van Veen
Tailoring the Right Innovation Methodology for Each Phase in B2B Services
Navigating innovation in B2B manufacturing is essential for transforming services into strategic business lines. Adopting tailored methodologies for...
As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review and Outlook and see what will be ahead of us in the longer term.
Today, I am speaking with Sae Kwon, Vice President Customer Experience at Cisco.
About Sae and Cisco
Sae Kwon is Vice President Customer Experience for Cisco for the Asia-Pacific, Japan and Greater China region.
Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
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